Hotel Boutique Villa de Sant Refugio de Relajacion

From the moment I booked my stay at this property, I was already in constant communication with Freddy at the front desk for whatever questions I may have. Freddy set up my hotel pick both ways. It was easy and comfortable. Javier was also punctual as much as he can. I took the tram to the mountains to see the views of Quito then spent 4 hrs at the Middle of the World park. On my last day, Javier and I walked around Old Town & visited the Basilicas. Such a beautiful & clean city! Villa De Sant is perfectly located a few steps from the Artisanal market as well. Breakfast was free & great. At one point for my Cotopaxi trip, Diego (night shift) cooked me breakfast since I had to leave early for the tour. Hotel has a more personable family vibe. Very relaxing & comfortable. I didn’t feel unsafe even walking around the neighborhood. Lobby has lots of character depicting Ecuador on the paintings. Highly recommend this place when in Quito!

It’s a unique old house in downtown Quito. Freddie and Diego were very accommodating on any request. It’s well located in Quito but is much calmer than its surroundings. Food was good too.

Fantastic customer service, Freddy from the front desk reached out early to see if I needed anything. He arranged an airport transfer for me. Even going as far as sending me a picture of the car that will be picking me up. The room was spacious, clean, and comfortable. The walls were painted with murals that incorporated the room features (small windows,.etc) creating a very cozy atmosphere. Overall great experience. I only stayed here one night, but would definitely return (or stayed longer had schedule permitted)

The hotel is beautiful and well located. But what makes this place really stand out is the personal service. Freddy, Diego and their team made us feel like staying with friends. In addition, the rooms we rented were spacious and beautiful. If your looking for a chain hotel that looks the same as in every other city, maybe this id not for you. But if you’re looking for a charming place with artistic reminders that you’re in Ecuador, you won’t be disappointed. We will be back.

They treated me like family at the Villa De Sant Hotel Boutique! The food was excellent, and the staff was always helpful and friendly. I highly recommend!

Staff was helpful friendly. Highly recommend hotel has lots of historic value.

Good communication before the stss add y, and front desk very fries

I would not recommend this hotel, even if the staff is nice one of them is not so nice with the guests, the hotel is beautiful but be aware of the price, in the website there is one price if you do the reservation price is increased and when you arrived it is another price, there is no transparency and for the breakfast is to basic and too expensive.

I’ve been going regularly to Ecuador for over ten yrs. Villa de Sant was the very first hotel I stayed at. I usually spend a night at a hotel nearby the airport after landing (no recommendations) but and head directly into the Amazon the next morning but this time I decided to spend a few days and revisit this colonial style boutique hotel. It has improved from 10 years ago, from a hostel style to a real boutique hotel. Clean and convenient, helpful and friendly staff, nice breakfast, very safe (yes the extra measures are warranted - not that Puyo is more dangerous than other Latam cities, I never had a problem but it suffices of one time. It has an adorable little garden and is conveniently located with good restaurants all around.