Hilton Garden Inn Kuwait

Hilton Garden Inn Kuwait Reviews

Hilton Garden Inn Kuwait

Mutlaq Abbas Munawir St, Rabia, KuwaitView Hotel Details
Hilton Garden Inn Kuwait
Hilton Garden Inn KuwaitHilton Garden Inn KuwaitHilton Garden Inn Kuwait
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Hilton Garden Inn Kuwait Guest Reviews

4.3/5
Very Good
74 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(74)
Positive reviews(70)
Reviews with photos/video(1)
Negative reviews(4)
Eissa Shamiyeh
Twin Room
Stayed in Apr 2024
Family
21 review
4.7/5
Amazing
Posted on Apr 19, 2024
This hotel exceeded my expectations in several ways! I would highly recommend the Hilton Garden Inn Kuwait to anyone seeking a comfortable and convenient stay in Kuwait. The spacious rooms, friendly staff, and prime location make it a great choice for both business and leisure travelers. The overall experience exceeded expectations and felt closer to a 5-star hotel. I would definitely stay here again if visiting Kuwait. Spacious & Clean Rooms: My room was large, very clean, and had a comfortable bed, ensuring a restful stay. Efficient Check-In: Arrival, valet parking, and check-in were quick and hassle-free. Friendly & Helpful Staff: The staff were consistently friendly and accommodating, making my stay even more enjoyable. Convenient Location: Being directly connected to The Avenues mall offered endless shopping and dining options right at my doorstep. I didn't even need to use the hotel restaurant! Valet Parking Available: A helpful amenity for those who prefer not to worry about parking.
Guest User
King Room
Stayed in Mar 2024
Couples
1 review
4.5/5
Great
Posted on Mar 5, 2024
Best thing is the,place. At the corner of the avenues.. only few steps.
Guest User
King Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Very convenient as inside the avenue mall kuwait
AlFalasiahmad
King Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 13, 2024
Excellent staff and perfect location.
Kaihua
King Room
Stayed in Feb 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Feb 22, 2024
Very convenient and good location
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Guest User
King Room
Stayed in Nov 2022
Couples
14 review
5.0/5
Outstanding
Posted on Nov 12, 2022
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Hammad H
Stayed in Jun 2024
Business travelers
5.0/5
Outstanding
Posted on Jun 2, 2024
Easy checkin and im so happy to be here in this amazing hotel also the stuff are so kind especially Mr nayab shaik he is kind and so helpful im sure that i will come back here again and i will sure recommend it for u all …………………………. Thank you so much
Response from Property: Dear Mr. Hammadh, Thank you for taking time to write a review about your recent stay at Hilton Garden Inn Kuwait. It is a pleasure for us to know that you enjoyed your holiday and was delighted with our service all throughout your stay. We do our utmost to continuously strive to provide an exceptional quality service. Your positive comments and kind words about the exceptional services provided by the team especially to Nayab has been noted and shared with them. We look forward to welcoming you again in our hotel in the nearest future. Best regards, Sameh El Sadek Operations Manager Hilton Garden Inn Kuwait
M E
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on May 25, 2024
I booked (2) rooms for my brother’s birthday. I went for this hotel due to its location in the mall and have always been curious to experience their facilities. Upon check-in, I arrived a bit early for registration but did not expect to receive my rooms until late noon due to the weekend. However Ms. Raquel was so friendly and accommodating, though the rooms were indeed not ready yet, she reconfirmed my room requests and also my note in the reservation that it is my brother’s special day. She went the extra mile to call and inform me of the approximate time of when my rooms would be ready and that she has arranged connecting rooms as well that there is a cute cake and some decoration in one of the rooms to make our family time a bit more memorable. This surprise was beyond my expectations and Ms. Raquel anticipated my needs without having to request for it. Above all the whole experience was seamless overall. I extend my special thanks as well to the other wonderful talents from the chef to the housekeeper involved to place all the amazing amenities. As for breakfast, the venue is very clean and organized. The Receptionist (wearing black frame glasses) was very hospitable and always ready with a smile. The food selections were not only delicious but also cohesive that I didn’t feel too overwhelmed with options. Almost everything paired well with each other. This hotel is definitely become one of my favorites in the country now.
Response from Property: Dear Ms. Maryam, Thank you for writing a review about your recent stay at Hilton Garden Inn Kuwait! We value your loyalty as one of our valued guest and we are glad that we have contributed to a wonderful and remarkable stay; and that your find our Overall experience and breakfast very satisfactory. Your positive comments and kind words about the exceptional service provided by the team especially to Raquel has been noted and shared with them. Thank you once again, Ms. Maryam and we cannot wait to welcome you again at our hotel. Best Regards, Sameh El Sadek Operations Manager Hilton Garden Inn Kuwait
Anagbera
Stayed in May 2024
Business travelers
5.0/5
Outstanding
Posted on May 19, 2024
The hotel is ideally located and very clean The hotel is linked with mall and plenty of food options n other activities The experience of hotel was really good due to couple of colleagues Megha at reception for truly displaying Hilton values and customer happiness And the ever smiling duty Manager Shaji Paul for his professionalism and managing the teams n guests to make sure everything was in order Thank you guys Megha and Shaji and look forward to see you again Regards Anil
Response from Property: Dear Mr. Anil, Thank you so much for taking a moment to share your feedback about your recent stay at Hilton Garden Inn Kuwait. We ae truly grateful that you find our overall service and facilities to your satisfaction and that you appreciated all our services at our hotel. We are dedicated to continuously strive to provide an exceptional quality service. Compliments like yours will be shared with our colleagues especially to Megha and Shaji to inspire them to continue to provide an exceptional service to our guests. Thank you once again and we look forward to being your host again at our hotel in the nearest future. Kind regards, Sameh El Sadek Operations Manager Hilton Garden Inn Kuwait
Robert Z
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on May 4, 2024
From the time we walked into the Hilton Garden, we was treated with the upmost respect. The receptionist was very helpful with everything that I needed even things that I forgotten. The breakfast and dinner was good. The room was average, but if there’s anything I needed it was a very quick response and delivery to the room. I would like to give a special shout out to Mr.Ravi for going beyond his normal service to ensure that we was well taken care of thank you so much. Because of the customer service and cleaning we will be visiting here again in the near future.
Response from Property: Dear Valued Guest, Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait. We highly value your loyalty as one of our loyal guests and we are happy to know that you were satisfied with the hotel facilities and services. Rest assured that we will always do our best to give excellent service our hotel is known for. We have also taken good notes and shared your feedback with our team especially to Ravi. Thank you once again for sharing your valuable feedback with us and we are looking forward to welcoming you back soon. Sincerely, Sameh El Sadek Guest Operations manager Hilton Garden Inn Kuwait
Mas3ad
Stayed in May 2024
Business travelers
5.0/5
Outstanding
Posted on May 4, 2024
They're setting a standard in Kuwait for hospitality. Their service is nice with a consistent smile and show of good will in every action. The staff would do their best to meet your satisfaction. Other than that.. The room is spacious and several facilities offered.
Response from Property: Dear Valued Guest, Thank you for taking a moment to share your recent experience at Hilton Garden Inn Kuwait. We highly value your loyalty as one of our loyal guests and we are happy to know that you were satisfied with the hotel facilities and services. Rest assured that we will always do our best to give excellent service our hotel is known for. Thank you once again for sharing your valuable feedback with us and we are looking forward to welcoming you back soon. Sincerely, Sameh El Sadek Guest Operations manager Hilton Garden Inn Kuwait
Mohamed S
Stayed in May 2024
Business travelers
4.0/5
Very Good
Posted on May 3, 2024
Reception service weak. Room service very good. Quality of breakfast average. Restaurant personal excellent snd personal service. Location very good with immediate access to shopping Mall Avenue. Access to kuwait city not easy. Use of taxi only option. Public transport 40 minutes wall
Response from Property: Dear Valued Guest, Thank you very much for taking the time to share your valuable feedback with us. We truly appreciate your opinion as this allows us to continually develop and improve our guests´ experience through our service. We are glad that you find our overall experience satisfactory. Our team is always available to provide excellent service and we can see that we have met your expectations, thank you for your positive feedback. Thank you once again and we look forward to welcoming you back in the near future to Hilton Garden Inn Kuwait. Best Regards, Sameh El Sadek Guest Operations Manager Hilton Garden Inn Kuwait
Zahra M
Stayed in Apr 2024
Business travelers
5.0/5
Outstanding
Posted on Apr 29, 2024
I was at Hilton Garden Inn for a month-long business trip and I can easily say that Hilton made the stay feel like home. I was lucky to find Ravi during breakfast and suhoor. Everyday, he would go above and beyond to ensure we had a good meal at the start of the day. And generally, Hilton has really good standards for cleanliness too. Absolutely recommend!
Response from Property: Dear Valued Guest, Thank you so much for taking a moment to share your feedback about your recent stay at Hilton Garden Inn Kuwait. We ae truly grateful that you find our overall service and facilities to your satisfaction and that you appreciated all our services at our hotel. We are dedicated to continuously strive to provide an exceptional quality service. Compliments like yours will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. We look forward to being your host again at our hotel in the nearest future. Kind regards, Sameh El Sadek Guest Operations Manager Hilton Garden Inn Kuwait
Guest User
Stayed in Apr 2024
Other
0 review
4.0/5
Very Good
Posted on Apr 26, 2024
We stayed in a regular room. The room was clean and have all the basic amenities you need. Complimentary water, coffee (3in1), and tea was there. Disposable slippers was present. Large screen tv was available. Wifi was fast. Toiletries are available. The rooms and facilities are new and well maintained. The breakfast buffet that was included in my room was awesome. It had a good selection of menu for a breakfast standpoint. Waffle corner was truly enjoyed by the kids and adults too. Fruits are refreshing. The outdoor swimming pool have adult and kids section. Outdoor jacuzzi style mini pool was situated beside the adult pool. Gym was available and open for 24 hours. Overall, it was good. Cons: no bathrobes in the room. I hope they will have a sauna room as well.
Guest User
Stayed in Apr 2024
Business travelers
0 review
5.0/5
Outstanding
Posted on Apr 25, 2024
Excellent location, very clean and all the staff were extremely helpful and polite. They have great amenities and as it’s located within the Avenues Mall you have direct access to dozens of shops and food options. It is also fairly priced for the quality of services received.