Up until the time of the bill, I was still fairly convinced, but after three emails the problem was finally solved (bill 100€ too high) and prices did not match the previously stated. e.g. 16.50€ for breakfast, billed 21.50. There was an extra 5€ to pay for drinks, wasn't that stated anywhere?
At New Year's Eve dinner, a waiter made a mistake and a glass of red wine was spilled on my jacket, trousers, blouse and shoes. After consultation, he said he had to take care of it himself and then send the bill (cost around 50€). Who knows whether it would be paid without any problems? I think there should have been a lot more than what was described, so in conclusion, the hotel was good so far, but the service was bad.
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