Guest User
June 24, 2024
This was going to be a 2 rating but the extra star had to be awarded for a well decent breakfast. Why IHG has purchased this sprawling, dated facility I can't imagine. Checked in to find the two rooms we had booked did not have operational AC. Went to reception to be told the AC on that floor has been disconnected due to tripping the fuse box. Had to walk to reception to find this out due to telephone also being disconnected. Seems receptionist thought it was perfectly fine to not mention this on checking in as one of the two rooms had a desk fan 🤷🏼♀️. Changed rooms to a floor that did have AC only to have the bath fittings collapse and fall into the bath when attempting to have a shower. Whole place reminds you of The Shining, I was expecting a kid on a trike any moment-- huge, empty, and dated, with a Fawlty Towers vibe for the place falling to bits, literally. Have to temper my intended scathing review due to very nice breakfast which included perfectly cooked mushrooms, hash browns, yummo Cumberland sausages, and a maitre D who was polite and professional. But no, I'd not return.