Guest User
January 27, 2022
We stopped on our way back from vacation, having read the Tripadvisor opinions, with many doubts but with the need to get something in passing, far from the center and with certain BASIC amenities. Very good reception and treatment of the staff. Room: - Minibar with remains of food and drinks from when it has not been previously occupied. - bathroom with trash can with papers and rubbish, dirty toilet (yes, dirty), dirty bathtub with soap stains. - Bathroom with lack of cleanliness in general, including the mirror (still wondering how they did to stain the mirror glass so high) - Uncleaned room floors, my children were running and dirt was raised. - balcony of the room, without really description of the dirt and state of neglect. - Air conditioning with a musty smell, and dirty filters in a way that I don't think they know they should be cleaned periodically, I don't know, once a month even? . Breakfast: basic and sufficient. Tip: that the man who assembles the breakfast dishes with bills and tortillas, does not do it with his hand without a glove, even if it is a glove, since he did not have a mask either, we are in an era where the minimum biosecurity measures related to food, require the use of certain protection elements (gloves, chinstraps, etc.). Bar: food service that, due to its distance from the city center, prices are explained. But what I don't understand is how they won't have something as basic as a pizza on the menu. . Really if you need to spend the night (and nothing more than that), it is recommended in the PRICE relationship with the other available offer. Otherwise, I do not recommend it at all. For a stay with a FAMILY, I don't recommend it either. Not for one night. I do not know the cleaning protocols of that Hotel but I assure you that they are not even close to those established as MINIMUM in a 3-star hotel as they claim to be. . Of course, they make you fill out a form linked to COVID information. But there are hotel staff circulating without masks. Irony or neglect?
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