The Westin Raleigh-Durham Airport

I loved everything about the trip. The location is amazing, the restaurants connected to the hotel are 10/10

Seamless check in and check out. Friendly & courteous staff. Good location.

I had a great stay at The Westin RDU. The staff are very friendly and accommodating. Starbucks in the lobby is a nice perk as it has many places to sit and do work or meet a friend. The gym and pool are AMAZING!

Upon arrival I called the hotel to see if they had a shuttle service, and thankfully they did. James was the driver for that evening and he was excellent - super attentive, kind, safe driving and delivered great service all around. Very happy to have leveraged their shuttle service!

I recently stayed at the Westin in Brier Creek and had an outstanding experience, thanks to two incredible staff members—Kendra and Kera. From the moment I arrived, Kendra took the check-in experience to another level. I was honestly panicking because I didn’t have my ID on me, and she handled the situation with professionalism, patience, and care. Instead of making it stressful, she reassured me and worked through the process to make sure everything was taken care of. Because of her help, I was able to get into my room and make sure my wife had a place to stay for a much-needed kid-free weekend. That meant a lot. Kera was also welcoming and supportive, helping create a smooth and positive atmosphere throughout the process. Kendra—thank you for going above and beyond to make sure I was okay. Your customer service truly stood out and made a stressful situation turn into a great experience. Highly recommend this location based on the level of care and professionalism from the staff.

Amazing hospitality from Desi. A warm welcome with a great personality, and professionalism. Westin’s are one of my favorite Marriott properties, and having representatives like her, makes traveling pleasant. The property was clean, modern, and comfortable. Can’t wait to return and enjoy again. Thank you, and see you soon.

Desi at the front desk is such an asset to the company! She was friendly and efficient during check-in and was helpful in directing us to a great place for dinner. She has great people skills and made us laugh after a long day of travel. Keep up the great work Desi!