Nomad58436401158
April 7, 2024
I can't say anything positive about this hotel, it's location was the best thing but I would rather stay further away than stay here again! On arrival I said I was here to check in and I was met immediately with 'Check in isn't until 3pm' he didn't even ask my name to check so had to tell him I had paid for an early check in, received no apology! The gentleman did help me with our bags though, just as well as the room was up 4 flights of stairs, through the bar and restaurant, over the kitchen. I was staying with my 5 and 6 year old boys and had booked a family room. I really don't know where to start in terms of cleanliness however I did see some mold starting above one of the windows. The decoration was tired and in desperate need of upgrading. Everywhere I looked it needed a deep clean. I have worked in hotels for 30 years and have never seen a hotel in so much need of a renovation. I had booked a BB rate but didn't stay for breakfast as everything felt so dirty. The rate was £134.00BB including a £10 charge for early check in, an absolute rip off given I wouldn't let me children take their socks off in the room!