Sacramento Marriott Rancho Cordova

I stay here all the time for work in Sacramento. Always have a good experience.

Love this place

Appreciated the kindness when we checked in a 3. The hostess at 10 a.m was a bit curt when we asked if we could check-in early. Our room was wonderful and we sincerely enjoyed the dining options of the restaurant. Waitresses and Waiters were exceptionally kind and provided great service.

Heater did not work in two different rooms. We have to have an engineer come fix the AC while we were in the room.

I was actually shocked at the state of the property being a Marriott and all. We always book Marriott for consistency and this property is very outdated and not what we expected. The restaurant servers were awesome but we probably would not come back.

Excellent on site restaurant!

Where to start? The ROOSTER on property which blares out its siren call like nature's alarm clock from the crack of dawn every 10-20 seconds disrupting any chance of a restful sleep? Or perhaps, the fire hose water pressure strong enough to blast graffiti from a block wall or ***** two layers of skin from a still groggy shower goer like John Rambo got treated during the jail seen in First Blood? Or maybe, just the drab 70s Vegas chic "decor" that recalls the worst of a $19 room at Circus Circus, circa 1994? In room soaps, shampoo and other courtesy hygiene items were held in reserve like gold in a vault and p****d out like the Soviet Union. Is it really too much to ask for two small shampoos or an extra towel when multiple guests are staying three nights? Who is so concerned about the cheap non-name brand product that it would need to be rationed to the micro-ounce? Did I mention that I am a mid-level Marriott Bonvoy rewards member and have the branded credit card too? Anyone care to explain how this is still a corporate hotel in 2024? If staying at a Motel 6 is your dull blade, then this Marriott matches it as nothing but pure razor burn. Comfort Inn never sounded so good after this experience. Complaints were made to an ineffectual and snarky front desk staff three times and my actual phone number left on multiple occasions to remedy at least the animal control situation with Old MacDonald's big bird but no member of management was willing to take responsibility or action, so my phone remains uncalled. That this place is open for business with a farm animal raising Hell, heard in my room six floors up, is a nod to the art of a deceptive staff and willful ignorance. AVOID THIS PLACE, because you care for your family, for yourself, and have other options.

Caesar was fairly abrupt with us and the volume on our tv doesn’t work.