Extended Stay America Suites - Sacramento - White Rock Rd

The property was clean and i liked that security was walking around the property all the time.

Roaches, missing shower head, strange smell. Had to check out early. Read reviews before you book. Trust me.

Everything was very good except I chose this place so I could cook and not have to eat out. On the night I was there none of the kitchen supplies were available. Other than that everything was very Good and the staff was very friendly.

Staff is great. Clean place. Near lots of food places. Been here for several months and the property has changed alot in the last few months. Thank you to the housekeeping and the maintenance for keeping my room clean. Thank you to the front desk. Nice people. Highly recommended.

Checkin was easy and staff was very courteous and polite. There were a couple issues with the furniture and stove that I’ll bring to their attention but we’re only staying a night. Ran into a couple longer term guests while heading to the room and they were pleasant. It’s been fairly quiet too.

Was not clean. And horrible breakfast..

Our key didn't work until we inserted it numerous times, got it re-magnetized and had the same issue the next day. And it just kept repeating. (Coming home to stand in the cold to continuous try it). Open the door and theres a thick smoke smell to the room even though the room says it's no smoking. Turn on the bathroom light and felt like the vents were releasing the smoke smell. Opened the windows and housekeeping would pass by and creepily look in while passing. Kitchen is basic, microwave is old, the button the stove was broke and shows the dirt in the button. Def didn't want to use. The cabinet that the TV was on was dusty and I had to wipe down myself. Furniture is ripped. Watered down the shower before entering to reveal a layer of dust and yellow crust go down the drain. Bed and sheets were clean at least. Stray cats on property, dead mouse in the hallway. Pet relief area was patches of dirt, no grass Park style bench and table in one of the parking spots in the back. At night, random people in the parking lot?

Terrible. Extended Stay America did not honor the reservation. They just said that they are doing renovations. And did not have the rooms to give out. How hard is it to notify the customer that rooms are not available. The rooms have been booked in advance for a month.

I'll never stay there again