Comfort Inn and Suites Manheim

This hotel is right off the PA turnpike, I pulled in after a long day of driving at 10:30pm. Wish I would have kept going the extra hour. Was up and on the road by 7 working in Philadelphia, welts and bites started presenting throughout the day. Bedbug bites on my hands shoulders and legs. I called the hotel to let them know and a very non business like person didn't even want to know what room. It was a sad experience. Plus the whole place is pretty run down.

Nice hotel, quite, clean and friendly staff.

Rooms were dirty and need of paint. Smoke alarms were beeping, locks broken. B-fast was limited. Staff not very helpful.

The clerk at checkin was very nice. The facility is quiet and I got a good nights sleep.

Right next door to Mount Hope Winery. Perfect for our visit to the Renaissance Faire. Close dining options. Hotel staff very friendly. Clean rooms, good breakfast

The staff was very friendly and accommodating, but the hotel is old and the facilities show it. Water pressure in the shower was not good, and it was hard to get it to turn on. Hotel was otherwise very clean and presentabl.

Choice Hotels wanted my feedback after I stayed here. So I submitted the following feedback. This hotel's management responded with an email and said my complaints were "exaggerated and untrue." It seems to me that most of the reviews posted here on TripAdvisor and the Choice Hotel's website about this hotel have been pretty bad for at least three or four years, and many others are complaining about the same things I have. And in my opinion, the Choice Hotel Corporation either hasn't noticed how bad the complaints are about this franchisee or they just don't care. So I won't be taking chances and staying at their hotels any more. Here's my feedback/review I gave them: Dark and worn out hotel. Staff not very friendly. This hotel has an obvious staffing problem and the management wants to cut as many corners as they can get away with to save money. Lost all water pressure for 20 seconds while I was showering and had soap in my eyes and hair. I had to be asked to be moved to a different room on the second day because it was windy and an exhaust flap on the exterior of my room starting flapping so loudly that it woke me up from a nap. Apparently, the staff knew about this issue but put me in the room even though the hotel was nearly empty during my two nights there. Water pressure in the second room was so weak that I was barely able to take a shower. The "free breakfast" was much worse than ones provided by other hotels that I've stayed at, including Comfort Inns. I'm not a coffee drinker so the orange juice was important to me, but it was watered down so much that it was almost plain water with some yellow coloring added to it. It was slightly better the next day. There's nothing interesting to do nearby so I wanted to use the fitness room. The only machine that interested me was an elliptical machine that was broken. The heat in the room was also turned off and it was cold. I normally don't care about WiFi but I wanted to watch a movie on my laptop. The WiFi was so slow, even though the hotel was nearly empty on a weekend, that I had to reduce the picture quality considerably. TV was nearly worthless because the hotel doesn't want to spend money on cable. So there was only a limited selection of over-the-air HDTV channels. Some of the lights in the lobby were turned off and it was so dark I had to use my phone's flashlight to look at some of the brochures for nearby attractions. The lobby was unpleasant and it had a right-wing news channel on the TV. I decided to save about $100 over two nights by staying at this Comfort Inn instead of going to the Hampton Inn where I usually stay, which is about the same distance from the Expo center. I won't be making that mistake again. I don't normally write reviews but I'm so unhappy about my stay that I'll be telling the world about it on TripAdvisor.

It was a nice convenient location. Staff was very friendly and it was quiet for sleeping!

Not a positive experience