Verified traveler
October 10, 2023
The staff and service at this dated Super 8 are pleasant and friendly, but the building itself needs a facelift. Our door was not easy to open, I actually messed up my shoulder trying to "pull up" as instructed to get into the room. The flooring in our room was "spongy" It felt like they had put linoleum over carpet? The yellow tape going up the stairs was worn out and needed replacing. It's the cheapest in town for a reason, "well used" to say the least. When we arrived, the parking lot was really dark, and there were truck drivers parked, living, and grilling dinner in the parking lot. The entrances and exits into the place were shoddy, with large potholes in the pavement. They needed my credit card info, and wanted to have it on file for "incidentals"? I found this odd and was uncomfortable having to give my card over again, and the help seemed very uncomfortable asking for my card for this "incidental" policy. We got our nights rest, and went on our way, but I don't think we will be returning to Super 8 Raton anytime soon. I hate to give poor reviews, but i feel like this place needs a major updating, and it's one of the poorest Wyndham facilities I've stayed in.