Microtel Inn & Suites by Wyndham Raton

Shouldn't have expected much right after arrival. Staff was extremely rude, unprofessional and not helpful. We had a confirmation number but wasn't interested and just kept trying to look up by last name even though that didn't seem to be working. Was so concerned that no pets were allowed even though we didn't have any with us and did not even mention it. Very sloppy dressed, sweats and a t-shirt, not the type of attire I'd expect for a hotel front desk attendant at a chain brand of hotel. Basic room, supposedly "renovated" but I'd consider that a loose term. Appears they put up a coat of paint and that's about it and even that they didn't do well. Obviously removed items from the walls after painting but did not touch up and was a different colour of paint under. Very poor and cheap finishing and furnishings in the room. Breakfast.... don't even both with this. Gross cereal, weird yogurt and bread products in individual zip lock bags (I don't even wanna know how old these were). No hot items offered at all, ended up going elsewhere for food. Overall would not recommend and would not stay here again. I'd expect better from a Wyndham brand property. Just keep on driving to the next town for something better. Either Trinidad to the north or Las Vegas, NM to the south, gotta be better options that this.

Hotel has nice parking, even for big vehicles with trailers. Clean and quiet and in walking distance to a gas station and McDonald

My first room wasn’t clean. The bathroom had debris and dirt on the floor and bodily fluids in the walls. It also shared a door with really, really loud people next door. The very kind front desk associate let me change rooms. The new room smelled of fresh paint and was, generally, cleaner. However, the bed and pillows were the least comfortable I’d ever experienced in my life. I ended up not sleeping a wink and just decided to hit the road at 5 am. Rough night overall.

The heater was so dirty it would not put out enough heat to warm the room. The vending machines didn’t even work. The room latch was broken off. Only 3 tv channels worked. The staff was very pleasant.

Not so good - plumbing backed up & had difficulty getting it taken care of. Continental breakfast was HORRIBLE, lousy weak coffee & no protein or eggs.

Room was newly remodeled. Nicely done overall but had kind of a sterile feeling to it. Good location right next to interstate. Good sized room. Good fast food choices nearby. Senior discounts. I would definitely stay there again.

This hotel was conveniently located for my road trip and was reasonably priced. The building was said to be undergoing a remodel and seemed under-staffed. The air unit in my room rattled all night and the surfaces were not clean. The bed served the purpose needed, I just have higher standards for cleanliness and quiet.

Free breakfast had no eggs, bacon or sausage. Just oatmeal, toast, pancakes, waffles, yogurt. The room was cold. No extra blankets. The minu fridge buzzed all night long. Only slept a couple of hours.Checkin guy made sure i knew that i didnt sign up for pets. (We had no pets.) Room was very small, but clean.