Guest User
September 25, 2023
5 star hotel but in my opinion not worth 5. I would give it a 4. Luckily we had a great dinner at their restaurant. So perfect dinner; with really helpful and welcoming waiters Mattia and Pietro. However, I was disappointed by the trea**ent at the reception and by the restaurant manager. In fact, the reception was not very hospitable, and the restaurant manager was not very inclusive in explaining the menus and not very sociable. Furthermore, given that it is a 5 star hotel they should have make-up remover kits for women - kits with toothpaste... but they had nothing, so much so that I slept without being able to remove my make-up. (I was in this hotel as a surprise). Rooms outside the hotel, not great. In fact they were just very modern, but had little luxury. They looked more like well-renovated and redone apar**ents. But not 5 star rooms. So it wasn't entirely comfortable to be 5 star. I recommend it for dinner, yes, but not for staying over.
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