Guest User
July 2, 2024
We held my wife's 60th birthday party in the private room between the dining room and the lounge, in the Hall itself. From first contact with the events team to the birthday party - everything was managed brilliantly. Changes of numbers, timings etc, was never an issue and always managed with good grace. The events team really know how to make you feel special (Adele, Emily, etc.). The food on the night was exceptional - plentiful and tasty. The room was elegant and they allowed me to add some party bits to add some more flair. The stars on the night however were Jodie and Sophie, who couldn't have done more for us. They smiled all night, they worked silently on getting things done, they kept me right with cake cutting, speech, champagne flutes (for procesco!) and a silly bit of light entertainment I'd organised. So professional, nothing a problem to them, and they had hearts of gold. Very authentic people which is missing in this industry. I have used so many hotels in my life. Most experiences are unforgettable. Not this one - the service, the ambience, the value all played into a sense of well being and super night for my wife.