Hotels Near Regina East Smart Ctr in Regina

Easy quick check in. Beds, pillows, sheets, comforters were all very nice - we all slept well. Easy access to outside - great for taking the dog out. Covid breakfast was okay, nothing great. Overall a really nice stay - we have stayed here before and will stay again next time. Room 115 👍

If I could give 6 stars I would. I was in Regina on business and it happened to be my birthday as well. Not only did the hotel leave a Happy Birthday card signed by 20+ members of the staff, I was upgraded to the Royal Suite for the night. Wow wow wow. The most lavish room in the entire hotel close to 1500 sq ft of living space !! It was unbelievable. All of my stays in Regina are at HotelSask as they have never let me down. Kunal the GM personally contacted me to make sure everything was to my satisfaction. The front desk staff Gloria, Vishnudas and Marcia are first rate awesome people too!

This hotel was a pleasant surprise. Will stay there again! Everything from the reception at the front desk to the service at the complimentary breakfast was top notch. The breakfast was the best I have had at a hotel stay. Lots of options and really good quality. The hotel and its staff should be commended.

The price is moderate, the room is relatively large, and the facilities are a bit dated. I wanted to give 1 point for hygiene because I saw a few hairs on the quilt as soon as I entered the door, so we did n’t cover the quilt ... Unlimited breakfast for five dollars Let the waiter take it. There is an indoor swimming pool in the middle of the two buildings. I wonder if it will taste great if I live on both sides? In addition, parking is free.

The service is very warm, the front desk and the manager are very kind. But in the first two days, there was a problem with the heating supply in the house. The maintenance staff still had no heating after debugging for a long time, and they tried to change the next room to no avail. In the end, there was no way to give us a plug-in hot air blower. In addition, everything else is very good, the surrounding transportation is convenient, there are supermarkets and many restaurants.

This was the worst hotel experience I've ever had. If the experience we had had been at a $79/night side of the road motel, I would've been much more laissez-faire about it. However, we paid $180, plus parking, plus a $35 pet fee, and would've been more comfortable sleeping in our car. The 2 main issues were: 1. The heat doesn't work on some of the floors. My understanding is the first 3 are the main issue. And when I say it doesn't work, I mean it never reached more than 17 degrees, and cold air blew from the vents straight at the beds THE ENTIRE TIME. This is a problem they know about. They've had people in to fix it, but ”can't”. So, when it's -30 outside, this hotel is charging people $180 to stay in hotel rooms THEY KNOW have no heat! ***?! Do they have heaters, i asked? Some, but not enough for every room, so we were out of luck. In order to actually manage to sleep, we kept a pot of water boiling on the stove all night, went to Canadian Tire to buy our own heater, and each slept with 3 blankets and our clothes on. They offered us extra blankets, but only sent 1 for 4 people and 3 beds. We had to call down 4 times, each time we were on hold for over 10 minutes becausevthe place was a gong show. This leads me to the second issue.. 2. Management of the hotel. This place is BUSY. There was never not a line up at the front desk. Like i said earlier, every time I called down I was on hold for 10 minutes. I've never seen a hotel this size not have at least 2 people on the front desk, but there was only 1. A couple manager looking women walked around, back and forth into the office, etc, but never jumped onto the other desk to help out. It was ridiculous. When we first went up to our room and realized the heat didn't work, we called down to the woman who checked us in to complain. She acted surprised about the heat and gave us the only other room in the hotel because they were full. I waited in line for half an hour to get new keys, and when I got to the front desk a different clerk was now telling me my reservation had ended and there was no room for me. We spent another 10 minutes going around and around, while I tried to explain what had happened. This is when we were told that the heating is a problem they know about and can't fix (not the story we heard from the other clerk) but were assured that the new room would have heat. Nope, that was a lie as well. I could go on, but that's the gist. I'll never stay again.

The room is very big, the bed is also very big, one person is very comfortable, the front desk service is very good, we arrived in the middle of the night, the front desk brother is still smiling service.