This is such a lovely hotel - the room was clean and well appointed, with a comfy bed and great pillows. I ordered room service, and it came within half an hour, and was lovely - hot, fresh and tasted great (the salsa on the nachos was particularly nice). Breakfast was a similar standard. The thing that made it though were the staff - so warm and kind, really helpful. I couldn't find a TV remote in my room, rang down and within ten minutes someone was at my door with a new one! I would definitely stay again if I'm in the area.