KARENH116
May 12, 2024
My partner and I went for Afternoon Tea and also stayed overnight for the Race night. Afternoon Tea was really very good. The ambience in the lounge was just right, the service was excellent, and the food was delicious. The Prosecco was also very tasty. The Race night was brilliant fun. Just the right amount of people, the food and service was top quality, and then a disco to finish the night. We would highly recommend this for something a bit different to just a meal out. We had booked a Junior Suite, number 24, in the main hotel. Nice enough room and reasonably priced, but the bathroom in particular was not nearly clean enough. I am quite particular, but even my partner said it wasn’t good enough, and for him to say it, I knew I wasn’t just being fussy! The tea and coffee facilities had not been replenished or cleaned either. It’s just the little details that make all the difference, and I’ve no doubt that these issues will have been addressed as soon as we notified them during checkout. There was a wedding party there during our stay, and bar drinks had been added to our bill in error. It was easily resolved during checkout, but we did have to wait whilst the charges were allocated to the correct room(s), rather than just taking them off ours. All in all not quite perfect, but still a very enjoyable night out. The food and service made up for it.