Richwood Forest Hotspring Resort

Richwood Forest Hotspring Resort Reviews

Richwood Forest Hotspring Resort

400 m north of Hougouling Fruit Tea Farm, Renhua, ChinaView Hotel Details
Richwood Forest Hotspring Resort
Richwood Forest Hotspring ResortRichwood Forest Hotspring ResortRichwood Forest Hotspring Resort
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1 night

Richwood Forest Hotspring Resort Guest Reviews

4.5/5
Good
706 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(706)
Positive reviews(675)
Reviews with photos/video(304)
Classy environment(174)
Perfect for kids(106)
Friendly front desk staff(53)
Great air circulation(50)
Tasty food(39)
Has facilities for children(18)
Great swimming pool(16)
Shower difficult to use(9)
Negative reviews(31)
Huoshan
Lanting Three bedroom Hot Spring Villa (with independent soaking pool)
Stayed in Dec 2023
Family
3 review
5.0/5
Outstanding
Posted on Dec 31, 2023
Very good👍👍👍👍👍👍👍
Anonymous User
Danquanxuan Hot Spring Twin Room (with independent soaking pool)
Stayed in Mar 2023
Solo travelers
1 review
4.0/5
Very Good
Posted on Mar 5, 2023
The room layout is a bit simple, but the bedding is quite comfortable. It is good that the room has its own pool. The hot spring is good, and it is a real hot spring. The taste of the restaurant's products is good, and overall I am satisfied.
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Guest User
Family Friendly Suite
Stayed in Feb 2023
Family
4 review
4.2/5
Very Good
Posted on Mar 1, 2023
It was originally a bad review, because the service and attitude of the front desk are really bad, and the problem is also slow to solve. When I called the guest room, I deliberately didn’t answer the phone, and when I called another phone, I answered it in seconds. I was really speechless. But I still gave it a good review, because the waiters in the restaurant are so nice and enthusiastic, and they also care about children, which is completely heart-warming. Playing in the water in summer is a good memory of being here last year, that’s why I came here for the second time. After taking the children, the rainbow slide is a gift, but it’s so funny. The children can only slide one-third of the way, and it takes five seconds to finish it. I want to give it to you. The children bought tickets to continue playing, and were told that 38 yuan once, 50 yuan twice! Laughed me to death, poverty made me ashamed, 50 yuan = 10 seconds, I really feel sorry for the money, can you suggest to adjust the fee, at least give the children 100 to play 5 times and 10 times to enjoy themselves, I am sure many parents will renew the fee , so that everyone is discouraged, otherwise the hot spring is so far away, the pool is small, and there is nothing to play, it is really difficult to retain people's hearts.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! I am very sorry to bring you a bad experience. The poor service is our dereliction of duty. We did not give you the most satisfactory service. Please forgive me. As for the situation of the rainbow slide, we only consider the safety of the children. You can slide from the back section, and the rainbow slide ticket is 2 free experience coupons per room. At the same time, thank you very much for providing us with valuable opinions. What you tell us is very important for us to improve our services. We will definitely give you the most satisfactory and considerate service next time. We sincerely welcome you to visit us next time.
KooZhang
Courtyard Two Bedroom Hot Spring Villa (with Independent Soaking Pool)
Stayed in Jan 2023
Family
11 review
4.0/5
Very Good
Posted on Feb 4, 2023
Overall, it's okay, but I don't pay much attention to the details. When you come to the room and open the room information, you can see the handwriting left by the previous resident
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay and your valuable suggestions. We will strengthen the new training for employees and continue to work hard to improve various services to provide you with a more comfortable and warm stay experience. Sincerely look forward to your visit to Fengyuan Hot Spring Hotel again to test our progress~~
Yangxianbuyi
Danquanxuan Hot Spring Twin Room (with independent soaking pool)
Stayed in Feb 2023
Business travelers
52 review
5.0/5
Outstanding
Posted on Feb 5, 2023
beautiful scenery, Hygiene: clean and tidy
Original TextTranslated by Google
Response from Property: Dear guests: Hello! I am very happy to have received your praise at the beginning of this spring. All things come back to life, good things are happening, and we will all get our way. I wish you a happy life~~
Guest User
Water friendly king bed suite (with private soaking pool)
Stayed in Feb 2023
Couples
1 review
5.0/5
Outstanding
Posted on Feb 10, 2023
It's the fifth time I've come here and it's a very comfortable stay. Whether it is hot or cold weather, it is very comfortable. It is warm in winter because of the hot spring, and cool in summer because of the swimming pool. Moreover, the staff here are very enthusiastic. The service attitude of Ms. Zhu Xiaoling at the front desk impresses me deeply, and I feel at home (◐‿◑)
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your love for Fengyuan, the photos are so beautiful! It is a scene praised by poets, but to Fengyuan people, only your smile embedded with dimples is the most beautiful scenery in our eyes. Fengyuan has rare sulfur & soda double hot springs, waiting for you to come and relax physically and mentally. Every bit of poetic life is in Fengyuan~~~
Guest User
Villa (Double bed)
Stayed in Jan 2023
Family
2 review
4.0/5
Very Good
Posted on Jan 30, 2023
The environment is good, the room is average, the most disappointing thing is that the big bed room does not have a pool
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We have hydrophilic suites, Danquanxuan hot spring rooms and other room types with private hot spring pools, all of which are sulfur & soda double hot springs. Looking forward to your visit again, you should choose a room type with a private pool to experience it! I wish you a happy day~~
Guest User
Danquanxuan Hot Spring Twin Room (with independent soaking pool)
Stayed in Jan 2023
Family
19 review
3.7/5
Posted on Mar 1, 2023
The overall environment of the hotel is first-class, but the room facilities are a bit rudimentary. It may be because it is newly opened, and many services are not up to date. I hope it will be better and better. It is a good place for leisure and vacation.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Shaoguan Danxia Fengyuan Hot Spring Hotel, and thank you for taking your precious time to provide feedback for our hotel. We have always attached great importance to understanding the opinions of our guests so that we can examine our services in depth. Once again, we are very sorry that your experience during this stay was not satisfactory. The hotel management attaches great importance to your comments this time, and we will work hard to rectify them and perfect. I wish you a happy life!
Guest User
Water friendly king bed suite (with private soaking pool)
Stayed in Jan 2023
Family
23 review
2.0/5
Posted on Feb 1, 2023
Compared with the last time, the check-in performance this time is really poor. Returning to Dongguan from Changsha, I intend to return to Dongguan after a night of hot spring rest in Shaoguan. However, after a long drive, I want to soak in the hot springs to relax, but the hot spring water has not been drained and cleaned after I checked in, and the hot spring card given cannot be used. I also prepare a bathrobe for one person, and there are not enough staff. Wait. It took a long time to send the hot spring card.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! I am very sorry that the hotel did not bring you a pleasant stay experience, thank you for your valuable comments. We will continue to work hard to continuously improve various services to provide you with a more comfortable and warm stay experience. We did not do well this time, please give us a chance to witness our change. Looking forward to your next visit, I wish you a happy life~
Guest User
Lanting Three bedroom Hot Spring Villa (with independent soaking pool)
Stayed in Jan 2023
Family
8 review
4.0/5
Very Good
Posted on Feb 16, 2023
Facilities: very good Hygiene: not good Environment: yes Service: average
Original TextTranslated by Google
Response from Property: Dear guests: Hello! May your days be full of fragrance, every encounter is full of tenderness, and may all the beauty of time surround you~~Looking forward to seeing you again!
Feidianxingshinai
Lanting Three bedroom Hot Spring Villa (with independent soaking pool)
Stayed in Sep 2021
Family
41 review
5.0/5
Outstanding
Posted on Sep 25, 2021
The hotel environment is very good. The three-bedroom villa is very suitable for parent-child gatherings. The balcony has direct access to the swimming lanes, and the children can have fun from morning to night. The hotel is also equipped with some water play equipment. The room facilities are also good, will come next time.
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SAN
Water friendly king bed suite (with private soaking pool)
Stayed in Sep 2021
Friends
2 review
4.2/5
Very Good
Posted on Sep 18, 2021
I really like the waterfront house. It’s nice to jump into the swimming pool as soon as you open the patio door Butler Xiaoping's service is also very good Help me call the courtesy car to pick you up, send fruit milk, and remind us to eat breakfast Each room is equipped with two hot spring water Anyway, this experience is great And the black tofu from Lanting Restaurant I really want to eat when I come back 😍😍😍
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Guest User
Water friendly king bed suite (with private soaking pool)
Stayed in Sep 2021
Family
1 review
5.0/5
Outstanding
Posted on Sep 11, 2021
There is a full-time butler at the store and the service is very good. Hotel dishes are delicious and cheap. I mainly took the children to play, and Zhu Xiaoling, the front desk supervisor, also arranged the room closest to the waters of the slide. Thank you very much. Friends who want to go can go there earlier and bring more food.
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6/9
Guest User
Villa (2 beds)
Stayed in Aug 2021
Family
1 review
5.0/5
Outstanding
Posted on Aug 29, 2021
The environment is good. It is a good choice to bring children. You can play in the swimming lane during the day and soak in the hot spring pool at night. 🚗 Transportation: convenient 🍃Environment: good air 🧹Sanitation: clean, 🔔Service: Good
Original TextTranslated by Google
6/9
Linlinma
Stayed in Aug 2021
Family
14 review
5.0/5
Outstanding
Posted on Aug 24, 2021
[Living with a baby] It’s great to go in the summer, as soon as I go out, it’s a swimming lane, and I’m crazy about all sizes [Parent-child facilities] There are Lego bricks, toy cars, tents, etc. in the room. I thought it would be boring with only one child. Unexpectedly, I played with toys for an afternoon. 🚗 Transportation: After getting off the highway, walk for 10 minutes on the national highway. I just don’t bring many choices for eating around
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6/7