Top Hotels in Reno with Spas

Stayed for Hins Cheung concert and thought it’s acceptable. Book with ticketing agent to save resort fee would be cheaper.

I ordered food to be delivered to my room once. It was missing half of what was supposed to be there. It was also 35 minutes late from when they said it would be delivered. And it was cold. Another night I was waiting for the front desk to pick up the phone for 50 minutes. At 10pm. Another night the two front desk agents I talked to were very confused. The first one gave me wrong info, and the second one corrected what I was told, but then sent me away to come back later. I really like GSR, and I really enjoy the pool, the rooms are beautiful, the nonsmoking rooms are great, etc. But I do feel they could use a massive customer service training overhaul.

There’s a lot of ******s to choose from in Reno. If you happen to choose the Atlantis you simply chose right. Best ****** not only for the food haha but for the service . That’s what makes it the best in town. Best people=best place.

Earlier I posted a negative review if the Atlantis Hotel & Resort. Same day, few hours later, went to Silver legacy.I found this ****** must looser than Atlantis! If I return to Reno, I will avoid Atlantis and spend more time and money in the Silver Legacy. I found the El Dorado had tight slots too! No recommendation there!

Our room was a suite in the Tuscany tower (room 918) which was fairly close to the reception desk (just up a nearby escalator and down a corridor that passes by the swimming pool, Biscotti's restaurant, and the convention hall before you reach the elevators). Our suite had a comfortable King bed with 4 very thick pillows, a mini-fridge, and a large living area with a small table and two chairs. We asked the front desk for some thinner pillows which were delivered to our room. The bathroom had dual sinks, a long vanity, and a whirlpool tub. The dual shower heads in a walk in shower for two was a very nice touch. Our only complaint was that the door was not very sound proof, and we could easily hear conversations from our neighboring suite and hallway during all hour of the day or night.

I hesitated to give the hotel a review and thought it may have been a one-off but decided to write about our experience for the sake of other travelers. For context, my husband is a Marriott lifetime platinum and we have certain expectations when staying at a Marriott chain hotel. The Renaissance Reno is equivalent in our mind to a Marriott hotel but it failed to deliver the same quality during our stay. The positive: the hotel has been renovated with its unique style and the lobby is stunning. Our room was spacious, comfortable and updated The negative: There were 2 front desks in the lobby on each side of the entrance and it was confusing where to go for the check-in. Considering that my husband is a loyal Marriott member, the staff helping us seemed curt and did not make us feel special. Since it was a Sunday and we were told that the member's lounge was closed. We could still enter it and there were dirty dishes sitting on the counter and it felt unwelcome. Breakfast at the lounge the next few days was mediocre, so were the afternoon appetizers. This applies to service as well as quality of the food and available options. The worst offender has to be the internet TV. This trip was for us to relax, stay in and catch up on some movie watching. It was the worst experience ever! It took us about 5 hours to watch a 2.5 hour-movie. We thought it was just an a one-time problem but it happened to any movie on any internet channel. This is no exaggeration: the movie would freeze every minute which we got used to, but then it would freeze long enough to display an error, at which point you have to start over from beginning and fast-forward to where it was left off. Lastly, we did not mind paying the $15 self parking but started to notice there were outside people not staying at the hotel parking for free.

Just beside the small river, cross the bridge and walk more than 200 meters along the river to the car museum to see the various cars carefully collected by the casino owner. A dedicated parking garage is available for free parking. The stopover from Yellowstone Park to Yosemite is not bad. Reno is the second largest city in Nevada and has many casinos.

With a stay at this cottage in Reno, you'll be within a 5-minute drive of National Bowling Stadium and University of Nevada-Reno. This cottage is 1.8 mi (2.8 km) from Peppermill and 2 mi (3.2 km) from Grand Sierra Resort Casino.This smoke-free cottage features a playground.Free self parking is available onsite.Make yourself comfortable in this air-conditioned cottage, featuring a kitchen with an oven and a stovetop. Conveniences include a microwave and a ceiling fan, and housekeeping is provided on request.