Hilton Hotels in Reykjavik

The hotel has two doors, one front door and one back door for pick-up and drop-off for various booking activities (when booking activities such as Aurora or sailing, it is best to confirm the address with the travel agency. The address on Ctrip is sigtun28, but the pick-up and drop-off is at sigtun38. It should be the back door address) On the first night we saw Aurora, we had been waiting at the front door. We called the travel agency and found out that the driver had been waiting at the back door. When we ran to the back door, the driver had already arrived at the front door... It took a while. … The hotel has a large free open-air parking lot, which is very friendly to self-driving travelers. You don't have to worry about finding a parking lot. It's about 5-8 minutes' drive from the cathedral and other attractions, and about 15 minutes' walk, which is not very friendly in the winter. The breakfast was quite satisfactory, in line with the general standard in Iceland (similar to the Hilton I stayed at later). There was freshly squeezed orange juice by yourself, which was quite delicious (maybe because it was squeezed by yourself...) There are many medals hanging in the hotel restaurant, so it should be an outstanding restaurant in the local area. However, due to time constraints, I was not able to have a meal, which is still a pity. If you have time, you can try it. The room size is acceptable, and the bedding is relatively comfortable (maybe because of jet lag and being too tired, but I slept extremely well). The bathroom has a bathtub and shower room. The heating is a radiator installed under the window sill. If the curtains are drawn, the effect is not very good. By the way, this hotel has disposable slippers, which are placed directly in the room drawer, which is relatively rare in Europe.

We had an extremely pleasant stay and will definitely consider this hotel again the next time. Great location, friendly staff and the room had everything we needed. The free coffee & tea in the lobby was a very nice touch too, especially in a city as expensive as Reykjavik! I also appreciated that guests are giving the opportunity to opt out of room cleaning and are given a drink voucher for the hotel bar in return.

I’m trying to write a balanced review … so here goes … Benefits: Location Clean rooms L’OR coffee machine … but there is a but later on …. Nice chocolate offered on check in but just slapped into my hand! 2 x bottles of water offered again just dumped into my hand no here we are complementary snacks and water on behalf of Canopy Hilton … I found this level of service not good. Set backs: Diamond member - remember a serious amount of money spent at Hilton brand hotels and extreme loyalty to the Hilton brand - No upgrade offered, but suites still Showing on Hilton app for entire stay and on booking.com Canopy Hilton might have shown the same commitment back to top tier members loyalty and in-fact a poor attitude and extremely lacking in customer service on front desk I would say 8/10 times during stay. No milk for L’OR coffee machine only creamer!! No milk for tea in room Poor bathroom amenities no shower cap, no toothbrushes, no razors etc had to ask not great! Housekeeping said they had none … asked at front desk and the Hilton colleague opened a draw full of amenities!!! Making guests go down to reception to beg instead of just providing in room!!! Demonstrates Poor customer service. Then to be told we may not have orange socks or shower caps we may have run out … surely at a top rated brand hotel there is stock take and orders are placed in a timely fashion! Not impressive from Canopy Hilton at all. No orange socks in room, but left bathrobes again poor customer service. No welcome to Canopy Hilton thank you for being a diamond member …. Again poor customer service not recognizing loyalty. No executive lounge - no drinks vouchers given to diamond members as in other Hiltons - seems mean and lacking in customer service. All in all as a diamond member felt a little let down after really looking forward to my trip especially at this brand of Hilton in a great location. Feels run by people who either haven’t been trained adequately, they have no commitment to the Hilton brand or simply just have no idea about hospitality.

My wife and I recently spent a very pleasant 5 nights at this hotel. It is nicely situated in the marina area slightly away from the city centre, but still with many local restaurants. Our room (on the top floor as specifically requested) was small but perfectly formed with an excellent view over the Marina. The bed was very comfortable, the shower was powerful and the the wi-fi was excellent. The room had all we needed, really, apart from, perhaps, some drawers for clothing. There was space on some open shelves but we prefer to have our clothes 'put away' and not on show. We had no problem with noise entering our room either from the outside or from neighbouring rooms. We took breakfast on a couple of occasions and it was a decent buffet affair, albeit pricey. The hotel staff were friendly, welcoming, polite and very helpful in arranging excursions and advising on things to do in Iceland. We didn't take dinner in the hotel, but we did find an excellent gastropub literally over the road from the hotel.

The Alda Hotel had great online reviews which was why we picked it. It lived up to every one of them. Before leaving home, we had cancelled a 10-hour South Shore Small Group Tour due to a horrible weather forecast. We inquired at Alda's front desk about another tour to replace it. Not only did Olga research for us, she found an 8-hour Golden Circle Small Group Tour, booked it for us and also was able to change the day of our pre-booked Covid-19 antigen test. The hotel loaned us a converter when I found ours could not fit into the room’s recessed outlets. Finally, when I needed glue for my hiking boot, Olga found a nearby store that carried it. The breakfast buffets featured all the regular fare plus a few specialties like juice made with apple, beetroot, ginger and lemon (tart and yummy). The entire hotel staff bent over backwards to be friendly and accommodating throughout our stay. The room, though simple, was spacious and comfy. We could not have asked for a nicer, better place for a 3-nite stay.

We stayed for 3 nights b&b in April. We arrived early and our allocated rooms weren't all ready but the reception staff amended our room so that we could check in. We also received a room upgrade to a balcony room on the top floor. The room was spacious, good size bathroom and comfortable bed. There was plenty of wardrobe space but no drawers to store smaller items. There was just one issue with the rooms on the top floor, which was they were very hot. Even with the radiators turned off, the staff advised that the heat from the lower rooms rise and can make them warm. There are just 2 small top windows so didn't allow much cooler air to circulate. There was a good selection at breakfast with English and continental breakfast options, tea, coffee, water and fresh fruit juices. The restaurant food was also good and comparable prices to in Reykjavik centre. Good service from the breakfast and restaurant/ bar staff. We used the spa on one of the days and enjoyed this. There are seperate saunas in the male and female changing rooms, with joint hot tub (not jacuzzi), warm small pool and small cold plunge pool. There are seating areas in the pool area with drink service. Towels and robes are provided. The hotel is located outside of Reykjavik centre and about 30 mins walk into the centre. There are a few supermarkets locally, we didn't find any within a short walking distance but there might be some around. The hotel benefits from free parking right outside and we didn't have an issue with the space being full. This was a good location for us as a base to explore the island. The hotel was clean and well equipped to meet our needs. The only issue was the heat in the bedrooms, but apart from that we had an enjoyable stay.

My wife and I stayed here for four nights before embarking on a cruise. Room was very comfortable and was serviced every day at our request. When departing and boarding the cruise ship my wife realized that her small jewelry case was missing. I immediately contacted the hotel by email and within 10 minutes had the response that item had been located. Hotel offered to send it back to states but within a female minutes suggested that she would give item to taxi driver who within an hour delivered it to ship. Definitely will recommend hotel to others visiting wonderful Reykjavík

After initially looking forward to our stay, unfortunately within a few minutes of arrival, the shine was swiftly taken off of the experience by the overall cleanliness/condition of the room. The bathroom ceiling was disgusting and unlikely to have been cleaned in months. On that note, when walking into the bathroom, be sure not to step on the footplate on the door frame, which see-saw's by a couple of inches every time you do (the silicone filler was never going to fix this problem!!). The bed lacks a headboard, as the ceiling slopes low towards this end, meaning that your pillow needs to be at least a foot or so from that end, or else your forehead would touch the ceiling. The result of this (if over 5ft11 like myself, is that your feet hang over the end of the bed (pray you don't want to sit up in bed). Aside from the historical wear, scuffs and marks on the walks & carpets, if given a much overdue deep clean or repaint, this would be a far nicer base to stay for your trip. As is currently stands, it's certainly overpriced as the room currently sits.

The hotel boasts a fantastic location in a bustling area, offering convenience for guests. The reception desk is exceptionally helpful, and the restaurant staff, particularly during breakfast, are outstanding. Wish the breakfast had more hot food variety and also better coffee options (only had filter coffee), neverthless still a great breakfast spread.The hotel comprises a modern half and an older section, but both segments provide all necessary amenities. Easy access to taxis and the nearby bus stop, which is ideal for convenient Iceland tour pick-ups. Overall, a comfortable stay with excellent service and accessibility.