Reykjavik Natura - Berjaya Iceland Hotels

Reykjavik Natura - Berjaya Iceland Hotels Reviews

Reykjavik Natura - Berjaya Iceland Hotels

Nauthólsvegur 52, Midborg, Reykjavik, Capital Region, 101, IcelandView Hotel Details
Reykjavik Natura - Berjaya Iceland Hotels
Reykjavik Natura - Berjaya Iceland HotelsReykjavik Natura - Berjaya Iceland HotelsReykjavik Natura - Berjaya Iceland Hotels
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Reykjavik Natura - Berjaya Iceland Hotels Guest Reviews

4.1/5
Very Good
64 review
Verified reviews
Location4.1
Amenities3.9
Service4.0
Cleanliness4.2
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All reviews(64)
Positive reviews(60)
Reviews with photos/video(20)
Awesome stay(19)
Convenient location(16)
Great location(13)
Great service(12)
Clean and tidy(11)
Easy to get around(6)
Convenient parking(5)
Loved the view(4)
Negative reviews(4)
Guest User
Superior Queen Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 6, 2024
Hotel staff was very friendly and cooperative. hotel is tidy . I was staying with my wife just for 2 nights and we both are satisfied. Location was great . Hotel window view was amazing .only 8-10 minutes walking distance from bus station. Just 15-18 minutes walking distance from famous Hallgrimskirkja church, rainbow street.below I uploaded some pictures from window.Highly recommended 😍
Response from Property: Dear guest, Thank you very much for your kind review. We are looking forward to welcome you back soon!Best regards, Reykjiavík Natura Hotel
JasonW
Superior Twin Room
Stayed in Mar 2024
Travel with friends
40 review
4.2/5
Very Good
Posted on Mar 11, 2024
Hotel offers free parking, near domestic airport so expect some noise early in the morning. Basic hotel for a night close to city centre with a chance to see northern lights and stars.
Response from Property: Thanks so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we've taken the good and the bad elements you've mentioned in your review to heart. Thank you again for taking the time to share your experience with us. We're grateful for guests like you.
Guest User
Superior Queen Room
Stayed in Feb 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 2, 2024
Had a wonderful experience with this hotel .Staff in this hotel is very friendly . Hotel facilities and ambiance was really good . It was worth staying in this hotel.
Response from Property: Thank you very much for taking the time to leave us a review. We are thrilled to know that you enjoyed your time at our hotel and we are looking forward to welcome back at Reykjavik Natura in the future. Front desk
Rosa Isabel Castro
Superior Queen Room
Stayed in Apr 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Apr 13, 2024
Amazing location and very comfortable! I have a lot of rest
Response from Property: Dear Rosa,Thank you for your review, we are very happy to hear that you enjoy your stay.We wish to welcome you back to Reykjavik Natura anytime in the future.Front office.
FangHsien
Queen Room
Stayed in Jan 2023
Couples
2 review
4.5/5
Great
Posted on Jan 5, 2023
Upgraded to ocean view, all basic hotel amenities provided, nearby Reykjavik city center, 30 minute walking to BSI terminal with snowy road.
Response from Property: Thank you very much for taking the time to be leaving us the review. I hope you really enjoyed your stay with us and we clearly look forward to improve on all sides until you will be back with us at Reykjavik Natura. Front desk
Issa
Superior Twin Room
Stayed in Dec 2023
Solo travelers
5 review
4.0/5
Very Good
Posted on Feb 12, 2024
Great hotel with good facilities
Response from Property: Thank you Issa for taking the time and for leaving us a review. We are happy to know that you enjoyed your stay with us at Reykjavik Natura and we are looking forward to have you back with us on your next trip to Iceland. Front desk
Jill Singleton
Superior Twin Room
Stayed in Jul 2022
Solo travelers
1 review
3.5/5
Posted on Jul 25, 2022
Room was very good with an excellent bed seating area and bathroom facilities excellent. Right next door to Reykjavik Domestic Airport but no noise. Interesting watching small jets arrive and depart. Blackout curtains dudnt let light in. Only twobNegative things about my stay - no instructions on how-to use coffee machine and when checking out asked for luggage to be brought down only to be told that would be an extra charge! Once I pointed out I was disabled - luggage quickly appeared. For the price I paid it had all the mod cons I would expect.
Response from Property: Thank you for leaving us the review. We are happy to hear that you enjoyed your stay with us and we are constantly looking to improve the service. Thank you for the feedback and it will be brought to the team so we can make the stay of any future customer better. Looking forward to be having you again with us at the Reykjavik Natura.
Anonymous User
Queen Room
Stayed in Dec 2022
Travel with friends
14 review
3.5/5
Posted on Dec 9, 2022
The room is clean. Staff are nice and willing to help. Free hot chocolate is provided.
Response from Property: Thank you for taking the time and leave us a review. We are very happy to hear that you enjoyed your stay with us and we are looking forward to having you again at our hotel.
Neeraj
Superior Queen Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 16, 2024
Nice location
Response from Property: Thank you for taking the time to leave us a review!Kind Regards,Hotel Natura
Guest User
Twin Room
Stayed in Mar 2024
Couples
14 review
3.2/5
Posted on Apr 4, 2024
Not bad
Response from Property: Dear User,Thank you so much for your review. This means a lot to us.Best Regards,Front Office
maylin
Twin Room
Stayed in Aug 2024
Couples
51 review
3.0/5
Posted on Sep 18, 2024
The first impression is that it is a domestic budget hotel. The front desk service is just like the local weather, cold. The room facilities are simple, and there is nothing you need. The hotel is expensive, and the expectations are too big. The hotel is a little far from the attractions. In short, I am not satisfied! I write this review just to remind later visitors to choose carefully.
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Guest User
Superior Queen Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 22, 2024
The front desk service attitude is very good. There is a locked room for luggage storage. It is worth mentioning that there is a place to get water next to the front desk. Icelandic water is delicious! The hotel is not far from the bus terminal
Original TextTranslated by Google
Response from Property: Dear guest,We're thrilled to hear that you had a positive experience with our front desk service! Providing excellent service to our guests is our top priority. We're glad you found the luggage storage convenient and enjoyed the complimentary Icelandic water. It's wonderful that you appreciated the hotel's proximity to the bus terminal. Thank you for choosing to stay with us, and we hope to welcome you back for another great stay in the future!Kind regards,Front Desk
Guest User
Superior Twin Room
Stayed in Mar 2024
Family
139 review
3.0/5
Posted on Apr 3, 2024
The room is small, the facilities are average, especially the curtains are special, divided into four sections, it takes a lot of skill to close them tightly. Breakfast is OK, there is free parking. It is next to the domestic airport, and it is convenient to enter and exit.
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Response from Property: Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. I am glad you enjoyed the breakfast very much. We are continually trying to improve the variety and quality of food items that we offer. Thank you for staying with us and we hope that you will consider us for your next trip.
Guest User
Twin Room
Stayed in Aug 2024
Family
5 review
3.5/5
Posted on Aug 25, 2024
The twin room is old, the hair dryer is sometimes good and sometimes not, and the whole room facilities look like they have been used for many years with bumps and scratches! There is no safe. The superior twin room is relatively new, similar to the better hotels in China! The hotel is next to the airport, and the noise from small planes and helicopters taking off and landing is loud, and there is a smell of aviation fuel! The hotel is free to park, which is more convenient for self-driving guests. If you don't rent a car, it's inconvenient to go out and eat, and there is nothing around.
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Response from Property: Thank you for your kind feedback. We are glad to hear that we met your expectations regarding the surroundings and cleanliness of our hotel. However, we are sorry to hear that our amenities and service did not fully met your expectations. . We will strive to improve for the future. We hope to have the opportunity to welcome you back soon and provide you with an even better experience. Best regards, Reykjavík Natura Hotel
Maxigua123
Superior Twin Room
Stayed in Aug 2024
Family
17 review
5.0/5
Outstanding
Posted on Aug 10, 2024
The room was decent, the service was good, and we didn't have to pay for breakfast even though we had a child. It's not far from the city, but you have to drive.
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Response from Property: Dear guest, Thank you so much for your feedback. We are thrilled to know that we met your expectations and we look forward to welcome you again soon! Best regards, Reykjiavík Natura Hotel