Sawyer9595
September 27, 2023
The Claridge Inn is undergoing massive renovation. This facility should NOT be open during these renovations. While the rooms will be nicer when the work is done, the current conditions are deplorable. We were booked for three nights and left after one. There were filled garbage bags littering the halls, plaster dust, pieces of plaster, wallpaper strips on the floors, and garbage bags and trash in the parking lot. There was no power cord for the TV, and we were wakened at 7:30AM by hammering and a drill in what sounded like next door or the room above. When I went to the front desk to complain, no one was to be found - anywhere. What I did find was a notice there were no working fire alarms or sprinkler systems. No one mentioned this when we checked in. The notice stated "someone" would be walking the halls but if we smelled smoke or saw fire, call 911. It also told us to listen for a foghorn, whistle or other notice. The debris left in the hallways was enough to give us concern about a fire hazard. When we left, we used the elevator which had the wall stripped and the nasty carpet full of sheet rock dust and pieces. When we tried to get out the door on the first floor, it wouldn’t budge with both of us trying. We finally pulled as hard as we could and it finally popped open, clearly stuck. While they allowed us to check out two days early, they had no issue charging us the full rate for the one disastrous night, that was about 98% more than the experience was worth. I took pictures to show our family and they were shocked and horrified. Do yourself a favor and do not book a room here unless you verify ALL renovations are complete - and then think twice about it.