Hotels Near Jalepan Waterfall in Rhodes

I sent 2 separate emails detailing this experience, and was ignored. So basically, if you have a sh*t time - there is no response from the hotel or wider company, and no resolution/compensation. My friend and I stayed on Saturday 31st August - Saturday 7th September. We checked out early, on Wednesday 4th September, as we were unhappy, uncomfortable and couldn't face staying at the hotel for the remainder of our holiday. There were a few issues that we ”let go” - as we were determined to enjoy our stay - for example: 1. The bed - one of the feet was broken which meant the bed was very creaky 2. The bathroom - there was a distinctive sewage smell from the sink 3. Door closing - no soft-close mechanisms meant that there was frequent slamming/banging of doors in the building, even during the night 4. The food - I understand that it is impossible to please everybody, but some of the food was inedible. Pieces of turkey with veins/gristle, and roast chicken at lunchtime that smelled like fish. 5. The wine - the red wine was terrible and tasted like vinegar. On Tuesday 3rd September, we were kept awake by a guest vomiting loudly from approx. 11pm until 3:30am. I phoned the reception 2-3 times and was told that an ambulance had been called as the guest had food poisoning. During this time there was constant coming-and-going of people, knocking of doors, slamming doors, people talking outside, but as far as I'm aware no ambulance ever came. Despite getting little/no sleep, my friend and I set an alarm for 7:55am so that we could get up early and get loungers at the pool. Looking out from our balcony at this time, it was evident that every single lounger had a towel on them, with less than 20% of the beds being occupied by guests. This did not seem to be well managed or policed in any way. In the 3 days that we did spend in the hotel, we managed to get a space at the pool once. We took the decision that in order to have: A good sleep, use of a pool, decent (and safe) food, and drinkable wine - that our only option was to find alternative accommodation in Rhodes. I spoke to the reception staff on the morning of Wednesday 4th Sep, and later the manager on duty - explaining that it would be ”reasonable” to expect a refund for the days/nights that we would not be in the hotel. The basis for this: 1. No longer using the room and/or facilities (e.g. air conditioning) 2. No longer eating breakfast/lunch/dinner, or consuming the all inclusive package drinks 3. Not feeling safe or comfortable in the hotel Despite sending 2 emails, I didn't get a response, so no refund (partial or otherwise). We checked-out early to escape the hotel and it was the best decision we could have made. Just don't stay here.

I'm not sure why this place has such amazing reviews... We recently stayed here and even though its far from a hotel from hell, it's very basic. Pros - It's right in old town, the middle of everything, so good if that's what you are after. - It was clean and the shower was alright. - Young lady who cleaned our room and gave us breakfast was very friendly and nice. - Free Wi Fi - Really good air conditioning Cons - Our room had no tea or coffee making facilities, despite that being advertised in the booking. - Twice during our stay, we were given sheets that were noticeably stained. - No available English TV channels. - The breakfast was not very good. No option for tea or coffee, and we were given filter coffee, which is not to everybody's liking and was cold. The rest of the breakfast was pretty poor too, cheese and ham toasty wasn't even toasted properly, and the fruit was clearly tinned. - Limited (shaded) seating on balcony. If you are planning to stay one night here, it's not to bad, however, any longer than a night I would recommend somewhere else. A little side note for the owner if they read this. Get rid of the expensive jacuzzis no one seems to use and invest in a couple of Chromecasts for the TVs so none Greek speaking people can use them and kettles for the rooms. You'll have much happier guests.

We booked a 5 day holiday in rhodes town, which included, flights, transfers and accommodation at the City Plus Hotel We knew it was a 2star and thats fine , we loved the location and surrounding area Bering in mind its only a 2 Star and we were very pleased with the room , comfortable beds ,not soft , quite firm , perfect Breakfast was not included, so that was extra €9 and have to say it was Lovely, something for everyone, even bacon eggs and sausage The jewel in the crown are the staff A family run establishment and we arrived as guests but left as friends Especially Jannis and Thassos Thank you so very much for making our little holiday , a wonderful experience and we will definitely return Paul an Dave

This hotel is near the sea in the new city of RDOS, because there are no tourists in winter, the hotel is very cheap, but the hotel facilities are not reduced because there are no tourists, heating is available, the service is super good, the breakfast is super rich, although I saw that I was eating breakfast alone, The hotel has a bus stop to the airport in three minutes, and it takes about 10-15 minutes to the old city. It is very convenient to have a bus to LINDOS for only 6 euros.

Very nice hotel close to the center of Rhodes Town and the beach. Lots of shops and restaurants nearby. Spacious clean rooms with a balcony. Daily change of towels. Great, helpful and always smiling staff at the reception. I would highly recommend it

The hotel is located in the old city, and close to all the attractions and the seaside. The only downside is that you cannot park at the hotel, but there is a parking lot about 300 meters away, which is fairly convenient. The overall conditions of the hotel are not bad.