Guest User
June 23, 2024
This was the BEST hotel to stay at. We have stayed at a few different hotel chains this year and we were always disappointed. I literally have no complaints. Customer service was excellent!! It was immaculate everywhere. The pool and hot tub were perfect and water was so clean. The sauna was a great bonus!! And the breakfast bar was AMAZING!! I loved the oatmeal station!! The ladies in there were so kind and helpful. Jon at the front desk was so accommodating. We were in town for a baseball tournament. Unfortunately we were rained out. Jon helped us with canceling our room on a Saturday!! He was so pleasant and made us feel better about having to do it. Honestly, I wish he would have said we couldn't cancel, lol, I would've enjoyed another night!! I can't wait for another Wausau tournament, we will definitely be returning!! Thanks for everything!!