Anna Elizabeth
January 29, 2024
Please reconsider staying at this hotel:
1. Late arrival, was greeted by a man, who clearly HATES his job. Didn't explain anything about the hotel, and when I asked about breakfast, he goes "I'm getting to that, just relax and breath"..... was very demeaning, and gave me key and that was it. The first night was rough, bed was so FIRM, I woke up with back pain.
2. Showered and sat in the handicap chair which is what its intent is for, and the entire seat collapsed. I could have been injured! The blinds also didn't work, and had to have maintenance come and fix it and they ended up giving us another room, so had to move everything over.
3. We weren't told that we had to REQUEST room service, since the front desk guy upon check in pushed me away so quickly to get me away from him, had no clue and threw all the towels on the floor, only to learn that it's too late to have the room cleaned. Luckily I was able to request some clean towels at least. Later found the little writing on the keycard piece of paper that says you have to request it, but would have been nice to have been told upon check in as I missed it completely. So heads up to others!
4. There is no complimentary breakfast. $15 breakfast Buffett with rotten pastries they’re feeding people! Total health hazard!