WoodSpring Suites Tri-Cities Richland

Clean but absolutely nothing for breakfast...not even a continental style. And in the morning the lobby coffee machine didn't work either. The wife and I won't be back.

This place is horrible if you book thru ******* they will take your room away and give it to someone else. It’s a joke came in at 10.00 pm after a long day at the race track and they cancelled our reservation without leaving a voice message on my phone. Cowardly way of doing business.

I've stayed here multiple times. The rooms are modern, clean, and comfortable, especially for long stays. Bring your own blankets. Also, if you're traveling with dogs, please keep them from barking relentlessly in the hall.

I only stayed for one night. The check in was seamless, and they had my keys ready when I arrived. The staff who checked me in was amazing, friendly, and welcoming. Highly recommend for the price you can't get any better.

The rooms are very clean and modern. They do feel a bit like a dorm room and the beds only have a super thin blanket and sheet, so I usually travel with a quilt. (my personal preference is to sleep with the room a bit cooler at night but with more blankets). Still, it's easily fixed by brining some comforts from home. If you like to sleep in, I recommend the street side of the property (the front) as the freeway side gets blasted with morning sun. However, the freeway noise is not noticeable. Overall, it's very comfortable and super convenient with the kitchenette.

Surprisingly clean and updated rooms. Mattress was better than some places. Entering the facility was awkward. It felt like you were entering a prison (not that I have been in one). You had to use your key card at EVERY SINGLE DOOR (two to enter the front desk area and one more just to get to the hallways where the rooms are). The parking lot was large, but full, this place stays pretty full all of the time. The staff were friendly, but they were not your “typical” hotel staff, they looked a little rough. Nothing ever happened, or was observed, but I have been to places where I felt safer. I would not recommend this place to a solo female traveler, or expensive vehicles. Big things were it is cheap (word correctly chosen), clean and fairly comfortable. Just remember that this is an extended stay, so you get a motley crew of fellow inhabitants. One other thing of note. Not all rooms have blackout curtains, so if you work overnight, makes sure you get one that does. Some only have mini blinds and even at night it is still quite bright in the room.

The coffee machine was out of order for four days. No front desk people around on the weekend or evenings.

The room was very nice and the staff was amazing but there was a terrible smell in the hallways that seeped into my room. There was also some questionable characters around and someone got arrested in the parking lot.

I reserved a king size room and was given a queen and then told when I said something that they over sold.