TownePlace Suites Richmond

A great place to stay on our family road trip down to Florida. Close to the I75, incredibly welcoming and friendly staff, fantastic room and great complimentary buffet breakfast. Will stay again for sure.

Overall good place, bit overpriced.

Everything about this hotel is great.. very clean! Staff is super friendly and helpful. Hotel is nice and modern. Only draw backs if I were to list any… the bed isn’t the most comfortable and the coffee isn’t stellar.

Hotel has very comfortable rooms, extremely clean & great location. The hotel’s staff & housekeepers are local - hard working folks. They are very accommodating, welcoming & friendly. They go above & beyond in making your stay enjoyable & seamless.

The most overpriced hotel room i have ever paid for. 423$. But my kids team was staying there so I didn't want him to miss out on that.

My husband and I have had to move out of state several times for his job. When we move his company pays for us to stay in an extended stay for up to two months until we find a permanent place to live. Out of all the hotels we’ve had to do a 2 month stint in and there has been 4, this has been the absolute worst. The layout of these rooms is so cramped and small and unaccommodating. There’s no where to sit and have a meal together. There’s no room under the bed to store a suitcase or anything else. Very little closet space. The cleaning schedule has yet to be made clear to us and we’ve been here a month already. The WIFI is terrible, rarely works. The pool says it’s heated but it’s not. The TV is a nigh**are, you can’t hook anything to it like a PlayStation, Xbox, switch etc.The A/C we had to get fixed so we could actually control it and it wouldn’t kick off via a motion sensor. If you have a dog there are no doggy bag stations or trash cans for their doggy bags. To do laundry is super expensive. $2.50 for a load in the dryer or washer for one cycle. The staff is friendly and try to help as much as they can but no one seems to be on the same page. If you are coming here and are planning to stay for more than 1 to 2 nights I urge you to pick somewhere else. Just a regular hotel room at any other hotel would be roomier and more accommodating than this has been and I’m sure would not have this many issues.

Absolutely nothing about this hotel works the way it’s supposed to or makes sense, the A/C, the TV, the layout, the accommodations. My husband and I have had to relocate several times for his job and his company pays for us to stay in a hotel until we can find a new home so we usually stay in a hotel for quite a while and out of all the times we’ve had to do that this by far has been the worst experience we have ever had in a hotel. If you are staying here for longer than one night I highly recommend you try another hotel. We’re checking out as soon as we can and we’ve only been here 5 days.

Loved the kitchenette and the little Palmolive soap was a nice touch. Great pull out desks, chairs and little sofas. Very good use of space.

I wouldn’t waste your money. 2/3 tvs didn’t work. AC didn’t work. A lot of stuff in the room was busted up. We rented the two bedroom suite and are extremely disappointed. This place has potential but needs TLC!