Quality Inn and Conference Center Richmond

This is a different hotel which is why I stayed here. Built in 1972 as a Ramada, it was higher end at the time. The lobby is on what would normally be considered the second floor so you have to climb up a steep ramp from the large flat parking lot. At the parking lot level they had a restaurant (now closed) and a small ballroom/conference facility (not sure if it is still open). Up the hill on the first floor is the lobby, a small breakfast area and the indoor pool (closed). First floor rooms are up about 10 steps and there is no elevator access, but the (very slow) elevator stops at all floors above this (2-4). It’s actually built in the shape of a plus sign and was designed to be compact and yes the layout mildly looks like a swastika which is the most efficient way to build a hotel. The advantage to this is from the elevator, most rooms are a short walk through the very wide corridors. Only one elevator appeared to be working during my stay. My checkin was quick, but the lady seemed disinterested or distracted. The room was small but nice, everything worked but the toilet was running so I fixed that (temporarily, the float was missing). Great TV, OK internet, small bathroom, comfortable bed with slight dip. Towels were sp**** and thin. Part of the drapes were hanging down. Breakfast offering were slim (no jelly for toast), but the man on duty was asking everyone for input on how to improve things, and he seemed sincere. Decent rate at $60 for a total of $67 with taxes. I-70 is only about two blocks away. I enjoyed my stay, but like to have an easier walk from my room to the car, so I probably won’t stay here again. Definitely a unique adventure!

Some friends and I were in town to meet with other friends of ours. The hotel was okay but had issues. We were met with having to put down a $100 deposit of a room we already fully paid for which we did eventually get back when we checked out but it was a major inconvenience especially since it was mentioned on the booking site we used. The room was fine although there was some damage from the previous guest thankfully we weren't blamed for it. Overall for the two days we were there it was fine even if a lot of the features like the pool were down.

No pool

Front desk attendent was not friendly at all. My Choice app showed a price much lower than I was quoted at the desk. I literally stood in the lobby and booked my own room and then walked up to the desk. Breakfast was sup par, only hot item was waffles. Only had orange juice, no decaf coffee. Plastic silverware was so cheap it broke when I tried to cut the waffle. One off the pillow cases was dirty. Microwave still had time left on it, which leads me to believe they never even looked at it to see if it needed cleaning. Night stand was sticky. Parking lot is terrible. It's sloped and you can't park close to the entrance. Rooms are on different levels, so even though we were on the first floor we had to climb up stairs.

No mention on ******* site the pool was shut down, this is why we chose this hotel. Very disappointing

There were a lot of hiding fees. They had none of the amenities that they said they offered available. Rude customer services.

No one was at the desk when we arrived. Had to wait 10 minutes for someone to check us in. Otherwise checkin was great. There were questionable stains in the shower curtain, blood, rust, who knows. There was a hole in the bathroom door that was about fist size. Kind felt like a “No tell Motel”. Way too much light pollution. Need better curtains and a sweep on the bottom of the door. The outside of the building looks great so hopefully the renovations will bring it to a better condition.

Stayed there for 1 night and they were straight up trash. Stained towels. Microwave was filthy, rooms smelled awful. Took a shower and yellow stuff came out of the shower head.