Hampton Inn & Suites Ridgeland

One of my go to hotels when I’m in town… Always an A Rating, but not this time around. Room was dated, and had patch repairs in the bathroom ceiling, from a previous leak, or something to that nature…. Neither of the two treadmills in the gym work, however, I was still able to utilize the free weights, and get a good workout in… staff were awesome, as usual!

The hotel is in a very accessible area where the locale of food, restaurants, and shopping are abundant.

I was not able to stay at this hotel. Person at the counter told me that I didn’t have a reservation. I showed him my booking information and confirmation number. Said it wasn’t in there computer. Tried to contact someone to cancel and couldn’t do that either. I’m out of 150 dollars and no one cares. Will not use Travelocity anymore.

The hotel is located in a very nice area with easy access to the interstate and eateries. The hotel was clean; however, the bathroom shower could have used a little additional scrubbing. My only complaint is that my credit card was authorized twice for my stay. I checked in on March 21st, $690.43 was authorized upon check in. When I checked my credit card balance online, I saw on March 24th my credit card was authorized again for $690.43. My check out was on Monday, March 25th. I asked the front desk clerk why they authorized my card so many times; per the front desk clerk the system automatically authorized on the 24th. An employee would have left a footprint in the system. Given there was no footprint it was a system authorization. I told her this was unacceptable and should not have happened. I was assured one of the $690.43 would fall off. As I walked away from the front desk without a true explanation, I heard the front desk clerk say to a fellow co-worker "I would be angry". Yes, I am highly frustrated because a second authorization for the exact same amount a day before I was to check out shouldn't have occurred. Hilton shouldn't have free reign to authorize your credit card after you check in whenever they feel like it. Oh, by the way the front desk clerk said an additional authorization occurred per their system on March 24th for $580 for which she could not provide an explanation. Really Hilton???

I’ll always stay in this spot. Really comfy.

Smelled clean when we walked in! Friendly staff and super safe area.

Friendly staff. Clean rooms. Easy to get to. Plenty of parking. Quick access to I-55

If you don't need housekeeping to do your room and you don't care about using the treadmills in the fitness room, this hotel is very good and I'd recommend it. We stayed 4 nights, housekeeping never did our room. The fitness room looks great on the website, but both treadmills were out of order for our entire stay. Everything else about our stay was just fine.

Very spacious! Clean! Convenient to many shops and restaurants! Very much enjoyed!