Radisson Blu Hotels in Riga

We had the Grand Suite for a bachelorette event on 13th of August, 2023, but the service was truly a disappointment. It all started when at arrival the room was not ready and they mixed up the time of arrival with the time I requested an ice bucket to be brought to the room. Further, I requested a plate to put some snack on but the receptionist confused it with antipasti and after not clarifying this in 2minutes said that this could not be cancelled. The personnel of the hotel is truly a disaster. not client oriented at all! when asked to fix this the guy starts coming at us not in any way in friendly matter that this was our request (when we clearly did not request it). After almost an hour of wait the room was cleaned. I requested a compensation for all this misunderstanding and the receptionist personally came to the Suite and offered a 10% discount for the whole dinner at their restaurant. When we finished the dinner and the bill arrived we were surprised of the fact that no discount was added, the waiter said that there was no information available to him of any discount and that the bill he issued could not be cancelled (at this point we felt that we are treated as complete *****s) however we tried to make an effort and help him solve this whole thing. He tried to offer us a bottle of Prosecco which we kindly refused and basically accepted some cocktails which we did not want. The cherry at the top of this whole stay was when we went out in the evening and asked to send someone to our room to clean the glass from the bathroom floor which was accidentally dropped and the receptionist offered us help in 9am next day…. A 5 star hotel they say… and there were personnel in the hotel… so with galas on the floor of Grand Suit we stayed the night :) When explaining the situation in the morning at the check out and how disappointed we were, the reception said that they understand us and this is unacceptable and they will clarify and call me to resolve this, as we could predict, no form of justification was offered at all…Well, two weeks later and no call whatsoever, should have expected this…

We visited Riga and stayed here for 2 nights. I had modest expectations for this hotel given the price. However, I was pleasantly surprised. The staff are extremely friendly, and even remembered me by name which was a very nice personal touch. The reception area is nicely decorated, clean and modern. The room was clean, modern, spacious and the beds were very comfortable. The bathroom was a little dated, but it was only a minor point. The hair dryer however couldn't blow away a cobweb, so bring your own! Breakfast was included and was very nice. There is a nice buffet selection of hot and cold breakfast items, different fruit and a variety of hot and cold drinks. A small point to note is the hotel is located on the west of the river, which is quite a long way into the old town or Riga city centre. However, there is a tram and a bus stop right outside the hotel, so as long as you don't mind using the public transport in and out of the town centre, you'll be fine. It only takes a few minutes anyway! Check out is at 1200 but they happily obliged when I requested a later one at 1300. I have no complaints about this place and I feel the value for money was justified. I would definitely stay again if I returned to Riga. Well done Bellevue Park!

We stayed at this hotel a few times but the level of service became worse and worse. The location is all right but even the budget room price does not compensate for the bad experience which you will face. First of all, it is definitely not 4* hotel, maximum 3* if you will be lucky enough to get a good room. The room itself is small, the bed setting uncomfortable and the room is terribly dirty. Even when the room is ”Ready” doesn't mean that it is clean. Upon check in we found a row of empty bottles and cans behind the entrance door from previous guests. The water in shower doesn't drain. We talked about it several times but nothing was done. The breakfast is the same every morning and the breakfast area is so small that it is impossible to squeeze between tables. The coffee maker is so old that it is hardly working and coffee is awful and cheap. The staff is so hopeless that they are lying intentionally. If you forget something do not hope to get it back. Our previous stay we left jewelry in the room and contacted the Hotel straight away after check out. They nicely replied that everything was found and we can collect jewelry upon our next stay. I called the hotel three weeks before arrival and asked to prepare our stuff, which has been promised. But upon arrival I was told that they never confirmed anything (even I had written confirmation), later on that it was not my jewelry that they found and lastly that they have no time to deal with my request. so absolutely helpless, rude and lying staff. We spoke to the manager who promised to resolve it but as usual nothing was done.

Beautiful place, hotel clean and tidy, rich breakfast, good service, friends can choose directly if they come here again, it is recommended to stay, it is also very convenient to go out

The hotel is very welcoming and clean. The rooms are comfortable and we had a nice stay. The breakfast is really good, you cannot get enough of all the goodies. Also, the hotel is close to the bus station and you can reach a mall or the city center very quickly! The only minus was the noise from the main road which troubled our sleep in the morning! Maybe ask for a room which is not close to the road :)

I had a very nice stay, although disappointed with the whisky tramps outside and being warned not to walk the streets around the hotel at night I felt very safe. in my room. when it was locked. once you got to know them they were lovely. one man with 5 big toes for fingers was very pleasant and full of gummy smiles. The hotel tried to charged a completely separate group of friends that i dont know what so ever. with 1500 euros .TRIED being the operative word. TRIED. because instead of letting a fire on the back of his friends belly button spread into the building he thought it was the RIGHT thing to do as a registered fire marshall and use a fire extinguisher to put it out. a man of morals. Smoother surfaces on the furniture would have been more helpful. For cleaning purposes. The free trams around town were a delight and i enjoyed a pleasant chicken kebab salad for my breakfast in the market.