Windsor Plaza Copacabana

It doesn't look like a Windsor, the hotel is very old, the pool is in a puddle and there aren't enough sunbeds with umbrellas, but the breakfast and the staff are impeccable.

It is only a two-minute walk away from the most beautiful seaside in the world. The coastline is 4.5 kilometers long. The statue of Christ on Mount Cristo is clearly visible in the distance. The surrounding transportation and food are very convenient.

Great service

Poor service, general environment, good location

Service left something to be desired!!! THEY CHARGE THE DEPOSIT VALUE FOR YOU TO STAY AND THERE'S NOTHING SAYING ABOUT IT IN THE APPLICATION!!! DOOR LOCK WAS BROKEN, AND WE HAD TO STAY ALMOST 2 HOURS WAITING TO FIX IT! THEY COULD ALREADY HAVE CHANGED ROOMS TO AVOID THE DISORDERS!! THE CUSTOMERS CHARGE THE WIFI IF THE INTERNET IS OVER 100MB! NO PHONE SIGNAL ON THE THIRD FLOOR!!! A PLACE I WOULD NOT STAY AGAIN!!!

The hotel is very well located, on Av. Princesa Isabel, right after the tunnel, right where Leme beach ends and Copacabana beach begins. The service at reception was exceptional, friendly and helpful. Mr. Carlos, who checked me in, was helpful, offering us the possibility to get into the room earlier (1:00 pm, when the time would be 3:00 pm), and stored our bags at reception while we walked around the city waiting for the room to be released. The room I stayed in (a standard twin) was good, not too big, but not too tight either, two wide single beds, with new and clean sheets, but a mattress too soft for my taste (for one night, it wasn't a problem , but spending more nights sleeping on it would be complicated). Smart TV, but it couldn't connect to the internet, so it was limited to cable channels (good selection of movie and series channels). The bathroom is spacious, but the shower stall is tight and the water is not at a constant temperature, you have to keep adjusting it to warmer or colder. The whole room looked as if it was already in need of renovation, and the bathroom even more so, but everything was in good working order. The room I stayed in was a connecting room (end 15) and the noise from the neighbor when using the bathroom was quite loud, nothing that constantly bothered me, but it is something to watch out for; in another room, maybe it was smaller. We didn't use the leisure area on the roof, we just visited it. It's small, and the pool is pretty cramped, but the view is beautiful. We didn't get breakfast either, so I can't comment on the food. Anyway, for the amount I paid and to spend just one night, it was a good option, without luxuries. For a longer stay, perhaps a better room would do, or another hotel.