Hotels Near Community, A Walgreens Pharmacy in Riverside

great customer service

First impression was not good. There was someone smoking pot in the parking lot when we pulled in and the hotel has this funky smell to it. Also, the hotel is located in the middle of an industrial area w/ the highway right across. So it seems very desolate and uninviting at first. But when you get your room, it's pretty nice. We had a 2 bed room and the beds sheets/pillows were clean and there was enough room for both of us. I was expecting a dungy bathroom but it was nice as well. Good room for the shower and sink/toilet. Also very clean. Yes, there is some funky smells in the rooms that others have pointed out. I'm not sure where it comes from but you smell it and I guess we get use to it. It's not overbearing but a bit of an annoyance. Maybe it comes from the Air Conditioner. But best thing was proximity to the university. You don't need to take the highway from here to get to the university. Side streets and you'll be there in about 10 min time. Price was cheapest in the entire area of hotels. Booked thru Costco Travel. For a 1-3 day visit the hotel will suit your needs.

before making reservations i called the hotel because for some reason my employee discount was not going through for my second nigh, so i was transfer to reservations and there the nice representative told me to just book the night and when checking in to tell the receptionist to use my employee discount for the 2nd night (she told me there was available rooms for my second day and didnt understand why i wasnt able to reserve) i also asked her if it was ok to switch one room to a queen bed and she said ”of course just let the receptionist know and she should be able to accomidate you”...so i booked. next day we arrive we were not even greeted by the receptionist ALISA(but notice that the guest before and after us were nicely greeted they were both african american guest)she had a really bad attitude, rolled her eyes a couple of times when we asked questions, i let her know about what the reservations agent told me to tell her and so she tell me that she count accomidate me for the second night so i told her that why would someone tell me something an another one something else...so i said its fine...so shre proseed to doing the reservations and i told her if she can atleast change my room to a queen bed,she right away took a long breath and rolled her eyes and stared to the screen for a minute and then went to the back desk and slammed the doors csame back with some room keys after we just went to our room...the room was nicee and clean except when we went to the restroom...there was haair in the floor and pieces of toilet paper like if the floors werent sweep.....we would not mind going back there but they need to talk to thats ALISA girl!! the ”breakfast” was a joke ....an orange,muffin,granola bar and peanuts in A brown bag...it was kitty carders like ALISA had said when we asked her about the breakfast....no temperature checks,no sanatizers.

Nice clean hotel! Love that they gave us extra towels in advance. Breakfast was AMAZING! Good variety of food. Starbucks across the street was the deal breaker.

I spent two nights here while visiting my girlfriend in Grand Terrace. Room was just fine and nice friendly staff. Only thing I noticed was wrong is that it would be nice for a hook in the bathroom to hang your clothes on and no luggage fold out stand to put your luggage on.Otherwise a very nice room! Comfortable bed, nice floor and clean. I would stay again!!

This is a great hotel. Super clean, spacious and outstanding customer service. From the moment we arrived to the moment we left, it was just one great experience. And not only that, they are even going above and beyond any service I have experienced so far. We were there for the soccer tournament and by mistake the cleaning ladies took my sons jersey. But great service shows when somebody tries everything to help. Not only did they look for the jersey but they even mailed it to my home address. My son was so happy. Great job

My Boyfriend and I had a staycation went glen ivy Staybridge is minutes away from glen ivy . Overall I feel satisfied with my stay some the furniture in our room was bit rundown especially the little sofa in the bedroom. The kitchen had everything we needed to cook and was clean . I wish both bathrooms had shampoo and conditioner in it only one did , it was locked so we could take in the other restroom . Also I used the laundry room only one washer was available and it smelled, the other washers were I guess broken because they had no door on them . I wanted to use the pool but every day we were there it was occupied with a group of children. Staff was friendly. But I didn’t understand why they called my room to see if I was checking out it was only 8:00 am check out was at 11:00. I will probably not stay again .

The kitchen that was the main reason I book this hotel, and she didn’t disappoint. I had everything I needed ! I loved the complimentary dinner and breakfast offered (dinner mon-wed I believe) also the laundry room. The parking was awful haha but no complaints here luckily everything else outshined that also the front desk woman was very sweet and made me feel comfortable I wish I could remember her name but I know her last name was 3 letters long :

This hotel is in a good location off I-10. We only stayed here as it was a convenient stopping point on our road trip to get to our next destination. The hotel is nice looking from the outside. Plenty of parking. Front desk staff were not particularly friendly. The room though, was dirty. There were food crumb on on the desk, below the desk, and on the desk chair. In the bath, there were several pillowcases left behind from somewhere. The toilet had not been cleaned properly. The shower doors are covered with soap scum and the shower itself has soap remnants, hair, and had also not been cleaned properly. I sure would not recommend this hotel and am baffled why anyone would. Unless you have low standards. Holiday Inn now seems to be the lowest class of hotels.