Holiday Inn Express Hotels in Riverside County

When booking a room, you need to pay a security deposit. The amount is the same as the room price. When you arrive at the hotel, you have to pay the room fee. After checking out, why is it that you are told that the security deposit will be refunded within 40 days? In addition, the hotel Wi-Fi signal is very poor

I have traveled for Power Trip. A price was okay if compare a location and a service. Staff wasn't really willing to help, but it wasn't a big issue. A regular Express hotel from this network.

Very nice staff with the great location. This is the second time back to this hotel in this month. The staff member named Jesus who is very friendly to provide the best assistance. I LOVE THIS HOTEL. Definitely, we will be back again and again to visit My DAUGHTER AT UCR.

The room was clean and the service attitude was very good. I couldn't sleep in the middle of the night to get a beer from the car and was locked outside the hotel. Fortunately, I woke up the front desk so I didn't stay overnight. The hotel is a 7-minute drive from Desert Mountain Outlet. It's very convenient. There are many supermarkets around and they are cheap and good. Breakfast is just makeshift and suitable for old Americans’ eating habits

Nice hotel, good breakfast (like almost everywhere in Holiday inn), but bathroom was not clean when we arrived.

We love staying here when visiting Fantasy Springs Casino. It's less crowded and quiet. The only thing is that it's a hit and miss with their service. The last time i stayed, everyone was so nice. This time, not so much. The breakfast area wasn't refreshed as it should, cold stuff. It used to be so much better! The lady started taking everything out one 930 hit. On the dot. It seriously isn't that serious. Someone grabbing a sausage link at 9:34 should be okay. The front dest ladies seemed in a bad mood. Im a reward member, and checking out late time is really never given to me. They always have an excuse as, why not. The hotel is really clean though and the rooms are very spacious. The only horrible thing is that the AC unit makes such a loud noise, keeps me up most of the night until i knock out! Book it...

Very clean and comfortable. The weight room and pool closed due to COVID, and so the 4 stars on Facilities. Otherwise, quite happy all around with my one night stay.

I appreciate that the hotel is brand new and it was very clean. However, I will never stay there again. It was the loudest hotel I’ve stayed in and that is saying a lot. I didn’t sleep at all because if people walking around above us. You could hear people walking in hallways, you could hear toilets flushing, etc. Absolutely no insulation in the walls at all. Also, the breakfast ends at 9:30. Checkout is at noon and especially for a weekend, the breakfast should be served until later in the morning. Part of the draw of staying there was the included breakfast but my whole family couldn’t get up before 9:30 and ready to eat, so we missed it. Both the check in employee and the check out employee were not friendly and very cold/dry. Bottom line, clean hotel, but never again.

A patch of green in the desert. The hotel has a swimming pool. Laundry is very convenient. Laundry here is much cheaper than elsewhere. I would consider staying here again. I really liked it.

Second time here - thought I'd give it one more try since we are members and get points for staying. First time, advised manager of cleanliness issues and he gave us a ton of points back for his apology and I felt he was sincere. Second time, got a much better deal on Trip.com but alas... same same: room not very clean; mold in tub, bottom of tub dirty, sink not drain, blood on floor and carpet, coffee maker very very dirty and more. Again, manager very sincere in his apology but honestly, he's either not saying anything to his staff or, like many other employers these days, he has to take what he can get for staff. Super sad - location is great and SAFE, breakfast is great (and free/included) and rooms could be super nice. I would rather lose coins than upload the photos I took -- you'd never want to go and MAYBE improvements have been made this time.