Hilton Singer Island Oceanfront Palm Beaches Resort

Hilton Singer Island Oceanfront Palm Beaches Resort Reviews

Hilton Singer Island Oceanfront Palm Beaches Resort

3700 North Ocean Drive, Riviera Beach, United StatesView Hotel Details
Hilton Singer Island Oceanfront Palm Beaches Resort
Hilton Singer Island Oceanfront Palm Beaches ResortHilton Singer Island Oceanfront Palm Beaches ResortHilton Singer Island Oceanfront Palm Beaches Resort
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Hilton Singer Island Oceanfront Palm Beaches Resort Guest Reviews

3.8/5
Good
102 review
Verified reviews
Location3.8
Amenities3.8
Service3.8
Cleanliness3.8
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All Reviews(102)
Positive reviews(59)
Reviews with photos/video(2)
Negative reviews(43)
Anonymous User
Two Queen Room with Partial Islandview
Stayed in Jun 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 10, 2023
Perfect location for a quick getaway. Renovations were underway, but it never interfered with our stay. Staff was friendly and helpful. Beach area was well maintained.
Guest User
Two Queen Room with Partial Islandview
Stayed in May 2022
Family
1 review
4.0/5
Very Good
Posted on May 30, 2022
Family and affordable. Very good breakfast. Quick access to the sea welcoming swimming pool
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Leidisbel
Stayed in Mar 2024
Other
2.0/5
Posted on Mar 30, 2024
No pool, no water to clean the sand no discount for the inconvenience. So sad for this trip to this hotel
William
Stayed in Mar 2024
Couples
2.0/5
Posted on Mar 25, 2024
Air conditioning was out. 75 degrees in our room. No bar , place to buy snacks or amenities. The staff made the best of the poor conditions, but the hotel should be closed until the renovations are completed. I’ll never stay at a Hilton again and be sure to tell all about my terrible experience
Christine
Stayed in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 19, 2024
The property was being renovated at the time of my stay so the pool area was closed and so was the bar. This was the only issue that i had with the hotel. The hotel was right on the beach so that was a plus. The renovated room was large and beautiful. I would recommend this hotel and stay there again when the renovations are all done.
Randall
Stayed in Mar 2024
Family
1.0/5
Posted on Mar 19, 2024
I feel completely tricked. I get email AFTER I book that the pool, restaurant, and access to beach are all closed. I should have been told that before I booked. I did not have time to cancel and rebook somewhere else. Totally unacceptable to not be told up front.
Bruno
Stayed in Mar 2024
Family
2.0/5
Posted on Mar 13, 2024
We knew that the hotel is going through renovations but didn’t expect to have the workers working by the front door and the only door to exit and enter from. The temporary path to the beach is surrounded of garbages, the only one coffee pot in lobby was “broken” for a day or two, towels for the beach were always out and had to wait for someone to bring them, soap was missing in the room. Felt like the service was down compared to last year. They are taking advantage for being under construction to lack on service. There was still no bar, no pool, only some breakfast served in a side room, but the new rooms are nice and clean.
John
Stayed in Mar 2024
Family
3.0/5
Posted on Mar 13, 2024
The property had excellent location but the pool was under renovation. We originally chose this location due to proximity to beach access and with a pool. If we had known the pool was closed I would have chosen another property instead.
Shea
Stayed in Mar 2024
Business travelers
2.0/5
Posted on Mar 12, 2024
Do not stay here! Entire property was undergoing construction and I was not warned before booking the trip. Pool is in shambles. Lobby is still under construction. Avoid until the construction is finished before you even consider this hotel.
Rich
Stayed in Mar 2024
Other
3.0/5
Posted on Mar 11, 2024
I was disappointed to find out the night before our stay about the renovations I call the manager 2 times and never received a call back
Chase
Stayed in Mar 2024
Couples
1.0/5
Posted on Mar 10, 2024
I was unaware the whole property was under construction i booked this room for the amenities and there was not one, that wasn't underconstruction. I didnt even stay the night i left the hotel.
James
Stayed in Mar 2024
Other
4.0/5
Very Good
Posted on Mar 7, 2024
Overall the stay was good, the construction going on and no pool stunk. And I wasn't made aware these things until after booked and paid for, then I received an email.
Denise
Stayed in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 6, 2024
Renovated room was gorgeous and impeccably clean. Gorgeous ocean front view. Bed and pillows were very comfortable. Facility is under Construction, which we knew, but only from other reviews, it was not disclosed by hotel. Would love to come back once pool, bar and restaurant re-opens.
Moira
Stayed in Mar 2024
Family
2.0/5
Posted on Mar 5, 2024
We arrived early afternoon and were told they would call us when our room was ready. (fair enough) They did not call and we arrived again hours later to find out the room was ready. The front entrance was blocked off and the drop off area, which was not under construction, was occupied by parked construction vehicles that could have been parked elsewhere. Guests were forced to unload luggage in parking lot and drag it through the blocked off area. No staff were available to assist nor direct us We were charged for parking. The pool/gym were closed and food was only available from a trailer despite being charged a resort fee. The beach was only accessible via an active construction zone. This Hotel should not have been opened for occupancy or at the very least, guests shouldnt have been charged for parking/resort fee's for what amounted to a stay at a cheap noisy motel.
Tiara
Stayed in Mar 2024
Other
2.0/5
Posted on Mar 4, 2024
I had high hopes for this hotel, but for a Hilton they feel very short. The staff was excellent. The construction is really creating a sketchy environment for solo female travelers. To have to walk through construction debris/workers on the way to the beach was not only unsightly, but had a very unsafe feel. It was isolated and had numerous places that you could not see your surroundings. I’m sure once they construction is done this hotel room be very nice.