Haven Plaza

Haven Plaza, has to be the worst hotel that I have ever stayed in. Firstly, Trip has a responsibility to make customers aware that this hotel has "NO WINDOWS!" On many days I would wake up, not knowing the time of day, if my alarm never went off... Furthermore, the hotel is old and no way near a 4-star, 3 max if I am being kind! Anyways here is my summary and please only come here if you are desperate and maybe coming for a night or two. Lastly, very dead atmosphere and vibe. Hotel owners need to really step up their game: Bad: * Hotel entrance looks nothing like advertised. * No sound proofed rooms. Hear every conversation and footstep. * Majority of the staff look miserable and never smile. Not very accommodating or friendly. * Hotel vibe is dead. I don't think anyone comes here for a reason! * Broken AC in my room, made freaky noises. Took two days for someone to come and fix and then he made it super cold! * Outdated décor in rooms and chips and dents on all furniture. * Mouldy and old tiles in bathroom. * Broken toilet flush. * Broken switch , leaky water from sink, always had to use towels to dry. * No plug inside the shower, despite highlighting this to a member of staff, (Disgusting having to shower looking into that) * Super tight showering facility, can hardly move! * Breakfast is basic and for the price unacceptable. * Broken fitness centre of like 2 or three machines! Why advertise it? * No weighting scale for suitcases. * Location is not great either. Good: * It is safe Avoid, avoid, avoid!

Not clean hotel, you have to ask them several times to clean hotel. Not impressed. Wouldn’t recommend to anyone to use again