Riyadh Airport Marriott Hotel Reviews

Response from Property: Dear Sunny Xiong,Thank you for your detailed review and for rating your stay 10 out of 10. We are pleased to hear that you enjoyed the spacious room, elegant environment, and overall comfort of your stay.It is also great to know that you appreciated the breakfast and the convenience of our location near the airport. We value all your comments regarding and your feedback has been noted as we continuously review our offerings.We are glad you enjoyed even the small details, and we hope your next visit will allow you more time to experience all our facilities.Kind regards,Ahmed NabilDirector of Operations

Response from Property: Dear Superangela,Thank you for sharing your feedback and for rating your stay 8 out of 10.We appreciate your comments regarding our location and facilities. While we are situated a short drive from the airport, many of our guests find the convenience suitable for transit stays. We also value your observations feedback regarding value and will take them into consideration as we continuously review our offerings.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.Kind regards,Ahmed NabilDirector of Operations

Response from Property: Dear Guest,Thank you for sharing your detailed feedback. We are pleased to hear that you found our location convenient for airport access.At the same time, we regret the inconvenience caused by some of your stay aspects. Your comments have been noted and will be reviewed with the team as we continue to improve our guest comfort.We appreciate your feedback and hope to have the opportunity to provide you with a more comfortable stay in the future.Kind regards,Ahmed NabilDirector of Operations

Response from Property: Dear Lalalookingforworld,Thank you for your wonderful review and for rating us 10 out of 10. We’re delighted to hear that you enjoyed all aspects of your stay, especially the cleanliness and the nice view.We look forward to welcoming you back again very soon.Best regards,Ahmed NabilDirector of Operations

Response from Property: Dear guest, Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Please note your feedback has been shared with the hotel to continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. Sincerely, Hotel Management

Response from Property: Dear Joanna,Thank you for taking the time to share your feedback. We are truly sorry to learn that your experience did not meet your expectations, particularly regarding the room assignment.Please accept our sincere apologies for any inconvenience this may have caused. This is certainly not the level of service we aim to provide, and your comments have been shared with the relevant team for review and corrective action.We would appreciate the opportunity to discuss this matter further and better understand the details of your stay. Kindly contact me directly so we can address your concerns and work toward restoring your confidence in our service.Thank you again for your feedback, which helps us improve and we hope that you will consider staying with us when your travels brings you back to Riyadh.AHMED NABIL | DIRECTOR OF OPERATIONSRiyadh Airport Marriott HotelAirport Road, King Khalid International Airport, Riyadh 11473 PO Box :12045Email: ahmed.nabil4@marriott.com

Response from Property: Dear Guest,Thank you for your wonderful 10 out of 10 rating. We are truly delighted to hear that your experience was amazing and that everything met your expectations.Your kind feedback means a lot to us, and we look forward to welcoming you again soon.Warm regards,Ahmed NabilDirector of Operations

Response from Property: Dear Guest,Thank you for sharing your feedback. We’re pleased to hear that you found the hotel clean.Please note that rooms with two beds are typically configured with twin beds, which is standard for this room category. Should you have specific bedding preferences in the future, our team will always be happy to assist in selecting the most suitable option for your stay.We hope to welcome you again soon.Best regards,Ahmed NabilDirector of Operations

Response from Property: Dear MichelleThank you so much for taking the time to share your fantastic experience with us! We’re absolutely thrilled to hear that your check-in with Abdullah was smooth, polite, and helpful—that’s exactly the level of service we strive to deliver.It’s great to know you enjoyed the dining recommendation, the comfort of your room, and those little touches like the complimentary treats. We take pride in our cleanliness and amenities (especially that rain shower!), so your 10/10 rating means the world to us.Being close to the airport makes us a convenient choice, and we’re honored you’d recommend us and plan to return. That’s the highest compliment we could ask for!Safe travels, and we can’t wait to welcome you back for another flawless stay.Warm regards,Meshari AlaqeelRoom Controller

Response from Property: Dear guest, Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Please note your feedback has been shared with the hotel to continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. Sincerely, Hotel Management

Response from Property: Dear guest, Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Please note your feedback has been shared with the hotel to continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. Sincerely, Hotel Management

Response from Property: Dear guest, Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded. Please note your feedback has been shared with the hotel to continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. Sincerely, Hotel Management

Response from Property: Dear Man Fung Thomas,Thank you for your kind feedback. We’re glad you enjoyed our good location and we look forward to welcoming you back again soon.Sincerely,Riyadh Airport Marriott Hotel Management team