Staybridge Suites ROCHESTER – MAYO CLINIC AREA by IHG

Top 10 of all hotels I've ever stayed in. Room was gorgeous and clean, staff was phenomenal! 5 stars!!!

Spotless, impeccable lobby, very kind staff, spacious room, clean pool and decent breakfast options.

I came for medical reasons. I enjoyed my stay so much do to a Brittney, Milton and Mandy. I have had the last young lady all week and she was adorable Constantine to everyone even with bad situations she has class. And the way these three and the one maintenance gentleman Emilia worked together and even in some hard situations was beautiful to watch and experience. I do not recommend dealing with Machelle at any cost she is a very rude and bitter woman who treats coworker and guest alike absolutely atrocious. She is not in the right feild at all. Nerish was a little better but more so when management was around but also a bit of a bully but Machelle is disgraceful an tactless. I will not be returning do to her unless she is no longer there.

Sharon was lovely. Convenient shuttle to Mayo buildings with friendly drivers. Very clean rooms and facilities. Good breakfast and nice social hour.

Very clean, modern, really nice room, comfortable bed. Full fridge, micro, dishwasher, everything you'd need in the kitchenette. Close to mayo, worked out great for appt there.

It was a nice place to stay. At 9 pm Someone started vacuuming a couple different times. I neeed to be up very early for surgery. Also music was on constantly in the courtyard

The rooms are new modern and great cause they have a kitchen. The pool and bathtub are super nice. Walking distance to saint mary’s. Overall highly recommended hotel to stay if you are doing anything at Mayo.

When we got here at 5:45 pm, the staff said that our room was taken and he had to give us another room for $50 more. (We let them know ahead of time that we wouldn’t get to the hotel until between 5 & 6 pm just like we were instructed to do by Expedias instructions). Then they said the parking garage was full and we could park out on the street a few blocks away but we would have to move our car somewhere before 7 am or get a ticket or towed. Totally unacceptable! After check in we didn’t dare leave to go eat and scope out where our early morning appointment was or who knows where we would have had to park when we got back. Therefor we had to eat on premises. No relaxing dinner out. Also, there was a winter storm forecasted by morning and who knows what that is going to be like with our car parked on the street. The check in staff could care less about us. Fortunately the waitress was very nice and the room very comfortable. Something needs to be done about the check in process and the parking accommodations!!!!