Guest User
January 31, 2023
Having missed the past 2 years celebrating with friends for New Year’s Eve , we made plans for New Years Eve and decided on choosing the Chichester for its advertised Dinner and dance . Having good memories of past at the Venue , we were looking forward to a great night out .. only to be badly let down by the Venue When the booking was made my Wife was told that due to the ongoing Covid issues they had decided to reduce the amount of people attending , which wee thought was a very sensible idea and also all felt more comfortable that this was being put in place . No one mentioned however that they would be hosting this in a smaller room and not the usual function suite that both we and our friends have been to before . We arrived to find that this was the case and went into a very small and packed in room with table directly next to others with no space .. totally defeating social distancing which is what we thought they would be achieving by reducing the amount people they would allow to attend . The room had lots of young children running around , very unsupervised by a large group , with kids banging into our table , ruining around dance floor and even playing board games one the dance floor and yet not one Member of staff challenged this . We were given no menu , and then suddenly an announcement came over that they would be serving dinner !! How did they know what we wanted ?? Well this then turned out to be a young team with handfuls of starters, then mains and dessert gong to each table and asking if people wanted what they had with them!! Such shoddy service !! The food i itself was third rate quality , with the cheapest of pate served with a side of Branson pickle .. a cheap chicken main with one dish of side veg to be shred by 4 people , with other tables of 2 getting one dish Whilst this was going on people were freely walking into the venue and going back and forth through the adjoining room , which doors had been left open . This looked like an open venue to anyone . We then tried to find a member of Management to speak to to complain about this whole situation . A very nice Doorman who was manning another party that was going on tried to help us find someone but to no avail as reception was not manned . We were so uncomfortable with the place and the situation we had been put In we decided to leave . We paid £70 per head for what we thought would be a nice meal followed by a good night of music and dance . Only to be given no choice of food and what was given was poor standard cheap food and no room to move as our table squashed next to others and a dance floor full of kids and anybody able to walk in to what was supposed to be a private Gala . We wil be writing to Managemt to ask for a full refund