Guest User
June 9, 2024
The first room we were given did not have a working lock on the door. No shower curtain and the toilet was full of someone else's poop and would not flush. Room reeked. Room #2. Smelled horrific , dirty / stained up bedding in both. This one had a big plunger sitting in the middle of the floor. And yes , you guessed it. Toilet also did not work and was full of poo. 💩 I requested cancellation to go else where. Was told only management could refund. I called 4 times that following week. Each time my name and number was taken and I was promised a call back , never happened. Management was never in , kind of makes sense. Poopy hotel. Poopy toilets and poopy management. In the meantime I did speak with Raj at the front desk who said they do not have a maintenance man at the hotel. I had to file a complaint with my credit card company This place needs shut down. Go to the Fairfield next door. It's amazing.