If you are a Bonvoy member, there is a Residence Inn literally across the street and you should book there. I was not acknowledged as a Bonvoy Platinum member on arrival. I was placed on a ground floor, even though my Bonvoy profile clearly indicates highest floor as a preference. I hate hearing people walk above my room. I assumed maybe it was because I was getting a room upgrade as promised to Platinum Elite members. Nope! I was put in a regular room. I've never experienced this at a Fairfield. The complimentary breakfast is missing a juice machine like other Fairfield locations. The food was decent. It's an okay hotel....but don't stay here out of loyalty. It is not valued or recognized here. By the way - the hotel was really light in bookings, but I'm sure they will say an upgrade was not available due to volume. I counted cars in the parking lot during my evening walk.