InterContinental Rome Ambasciatori Palace, an IHG Hotel

InterContinental Rome Ambasciatori Palace, an IHG Hotel Reviews

InterContinental Rome Ambasciatori Palace, an IHG Hotel

Via Vittorio Veneto, 62, Rome, Lazio, 00187, ItalyView Hotel Details
InterContinental Rome Ambasciatori Palace, an IHG Hotel
InterContinental Rome Ambasciatori Palace, an IHG HotelInterContinental Rome Ambasciatori Palace, an IHG HotelInterContinental Rome Ambasciatori Palace, an IHG Hotel
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InterContinental Rome Ambasciatori Palace, an IHG Hotel Guest Reviews

4.4/5
Very Good
63 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(63)
Positive reviews(47)
Reviews with photos/video(6)
Awesome stay(5)
Negative reviews(1)
Mohanned Elosta
Premium Room
Stayed in Apr 2024
Family
1 review
4.7/5
Amazing
Posted on Apr 18, 2024
Good service friendly staff location good
Xiaopangqunmiemie
Classic Room
Stayed in Jul 2024
Couples
28 review
5.0/5
Outstanding
Posted on Jul 22, 2024
The room size listed on Ctrip is a bit small, but the actual space is quite large. It has been renovated and is very elegant and comfortable.
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6/9
Qikoushan
Classic Room
Stayed in Apr 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on May 2, 2024
The room is a bit small and the facilities are a bit old, but the overall service and experience are good! It's a pity that there is no swimming pool! The price-performance ratio is good, the hotel is in a good location, and the service staff is of good quality!
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Yiyiyi999
Classic Room
Stayed in Aug 2024
Travel with friends
29 review
5.0/5
Outstanding
Posted on Aug 20, 2024
The room is clean and tidy, the location is good, the security is good, the service attitude of the hotel staff is good, and the breakfast is also very good; the hotel facilities are relatively modern and comfortable, and the advancedness is relatively high. The French style is simple and generous, comfortable and fashionable, and the cost performance is relatively high; I am quite satisfied with the living experience; it is for your reference only.
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An_jixiangruyi
Premium Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The room is large, but the bathroom is small and you need to turn around to get around. The room was renovated and the floor is very beautiful. The hotel is high-end and exquisite in every way. Hotels in Rome are expensive, but staying at the InterContinental is worth it.
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Guest User
Classic King Room With City View Balcony
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The hotel is in a great location, quiet in a busy city. The room is a little small but fairly new. The air conditioner is very quiet and you can have a good rest.
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Guest User
Classic Room
Stayed in Jun 2024
Couples
65 review
4.1/5
Very Good
Posted on Jun 23, 2024
The hotel is in a good location, and the surrounding area is relatively quiet. It takes 15 to 20 minutes to walk to the Spanish Square, the Trevi Fountain and the Pantheon. It also takes about 15 minutes to take a taxi to the Vatican and the Colosseum. The hotel's service response speed is quite fast. In terms of facilities, the bedroom is relatively large, but the design of the bathroom is hard to describe. The toilet and the washbasin are next to each other, and the bathroom door is also fighting with the toilet. The design is very anti-human. Overall, it's not bad, and the price is expensive
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843pamelaa
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 9, 2024
We love intercontinental hotels and this will be added to our list of go-to hotels. Property is beautiful, rooms and comfortable and rhe bathroom and balcony views are top tier. This was also the best location as the Spanish steps and Trevi are within walking distance. Area is in a great location and the hotel has taxis on demand. Highly recommend and looking forward to our return!
6/7
Response from Property: Hello 843pamelaa, Greetings from Guest Relations Team! Thank you so much for your much appreciated feedback! We are really glad you fully enjoyed your InterContinental experience, and you appreciated our team, who strives every day into delivering an excellent service, framed by an amazing and newly renovated property. I am sorry we didn't have the chance to meet during your stay, there will be another occasion next time you visit Rome. I'm sure! Thank you once again for your kind words, I will make sure to forward your comments to our team. Warm regards, Daniel Edoardo Del Sole Guest Relations Team
runnergirlsue
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Jul 18, 2024
We have stayed in many 5 star properties over the years but the Ambasciatori Palace, Rome really blew us away. Service was incredible. Staff was abundant and ready and willing to assist at all times. The hotel was renovated last year and every inch of the property is opulent. They truly paid attention to detail. There are 2 great bars, one on the rooftop and one in the lobby. We stayed in a junior suite that was large and gorgeous. This would be our choice again in Rome.
Response from Property: Buongiorno runnergirlsue, Greetings from the sunny Roma! Grazie for your amazing review of your experience with us. It is heartwarming to see your great feedback and this is by far the best reward for our daily efforts. Our aim is to guarantee you a super relaxing stay and extraordinary memories to take back home with you. We are already waiting to welcome you back when visiting the Eternal City in the future. Grazie mille and see you soon. Warmest Regards, InterContinental Rome Ambasciatori Palace Team
samiremile
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on May 30, 2024
Been staying all my previous visits to Rome at the International Spanish Stairs, this time at this new excellent location. Rooms are larger, very clean & bed Lenin are changed daily with a evening check, We also highly enjoyed Tuesday’s May 27, drinks at Charlie’s roof top. Thank you for a great stay
Response from Property: Good evening, Samiremile, I personally forwarded your super comments and appreciation to my team, they will be very happy to hear you enjoyed your Roman holidays, and that they have been part of your successful trip to Rome. We really hope to welcome you again, we are already waiting for you. Warm Regards, Daniel Edoardo Del Sole Guest Relations Team
Xiaofeng W
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 30, 2024
We stayed here for our family vacation in Rome. After 20 days travel in Italy, it’s our last stop but we felt like back home in the hotel! Great choose! Central location, nice hotel, and most important is all staff are very friendly and helpful! We had a wonderful and memorable stay.
Maps99202
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 25, 2024
This hotel was beautiful! The service was excellent and our room was very comfortable and clean for the 4 of us! It was so hot when we visited and air conditioning was perfect. I had read reviews that this hotel was noisy, but we did not feel that way at all. I would absolutely stay again and would highly recommend!
Response from Property: Dear Maps99202, Thank you ever so much for sharing with us such an amazing feedback. We are delighted you fully enjoyed your Roman holidays while staying at InterContinental Rome. We loved having you here and looking after you all throughout your stay. Already looking forward to welcoming you back to our beautiful Palace real soon. I will make sure to pass on your appreciation to all our team. Warm regards, Daniel Edoardo Del Sole Guest Relations Team
Mark B
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 20, 2024
Beautiful hotel in a great location (10-25min walk to everything in Rome). The hotel was renovated very recently so the rooms are comfortable, modern (while remaining faithful to the Roman aesthetic) and luxurious. The concierge staff was amazing - they helped select delicious dining options and booked several awesome private tours for us. This will be my go to hotel in Rome on all future visits.
Response from Property: Buongiorno Mark B, Grazie so much for taking the time to share your super positive experience at InterContinental Rome Ambasciatori Palace! It is heartwarming to see your great feedback and this is by far the best reward for our daily efforts. It will be my pleasure to share your comments with concierge team and the rest of staff! We sincerely hope to welcome you back for you next visits to the Italian Capital! With very warm regards, InterContinental Rome Ambasciatori Palace Team
Dorie D
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 29, 2024
Our family vacation in Rome was made excellent by staying at The Ambasciatori Palace! What a FABULOUS hotel! It is in a beautiful building in a perfect location to tour/walk to all the important sites of Rome! There are so many wonderful shops and cafes to walk to. The rooms are beautiful and immaculately cleaned and serviced twice daily by the friendliest staff. The restaurant breakfast that was included was delicious and generously stocked with so many delicious choices and we could also order eggs, omemets, pancakes, etc., and cappuccino of course! The chef surprised us with complimentary maritozzi most mornings! The room service was excellent also. But the highlight is the staff! They are all so friendly and helpful! I especially want to appreciate Lucrezia, the concierge, who was invaluable in helping make our stay perfect; Matteo the doorman, Matteo the room service waiter and Daniel in guest reception. If I knew more names, I would mention them, too. I sincerely hope that I can return to Rome to The Ambasciatori soon! I miss it already!
Response from Property: Buongiorno Doried733, Grazie mille for your lovely feedback about your recent experience with us! We are super happy to read your positive comments towards Lucrezia, Matteo, and the rest of the staff, it will be my pleasure to share those with them and the entire team :) If you miss being here already, come back soon.. we are waiting for you! With my best, Daniel Edoardo Del Sole Guest Relations Team
TravelersJandE
Stayed in Jul 2024
Couples
4.0/5
Very Good
Posted on Jul 18, 2024
Rome was just a quick stop on our trip to Italy. We know staying at an IHG property is always a safe bet when it comes to quality standards and Ambasciatori wasn't the exemption. The staff was very helpful and friendly. We arrived early morning and our room was not ready yet so they went out of their way and called the office so that we could store our valuables in the hotel safe while our room was ready. Once that was taken care of we decided to venture out and walk around. Ambasciatori enjoys prime location, being on Via Veneto just a short walk from many sights, including Piazza di Spagna, Fontana di Trevi and, of course, Via dei Condotti. Our room was standard size as well as the bathroom but the highlight of the room without a doubt was the huge balcony where we enjoyed having our morning espresso. The concierge and the doormen were always eager to help us book reservations, call taxis, give us directions... If you stay there you can't miss Charlie's Rooftop Bar. A great option to unwind after a busy day of walking, sightseeing and shopping. Either you want some snacks or just a cocktail i'm sure you will enjoy the lively atmosphere, the view and the fresh air. Do definitely consider staying at the Ambasciatori if you want quality, luxury, comfort and location.
Response from Property: Buongiorno da Roma TravelersJandE! Grazie mille for taking the time to share your super positive and detailed review of our Hotel. We are thrilled to hear that your stay with us satisfied your expectations. Our dedicated team takes great pride in providing top-notch service and creating a memorable experience for our guests. Your kind words are truly appreciated, and we will be sure to pass along your compliments to the entire team. We really hope to have the pleasure of welcoming you back to InterContinental Rome on your future visits to the Italian Capital. Ci vediamo presto, InterContinental Rome Ambasciatori Palace Team