To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.6
Service3.6
Cleanliness3.7
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All reviews(67)
Positive reviews(43)
Reviews with photos/video(16)
Negative reviews(3)
Julia@H
Classic Quadruple Room
Stayed in Aug 2022
Family
4 review
5.0/5
Outstanding
Posted on Sep 19, 2022
EXCELLENT ⭐️⭐️⭐️⭐️⭐️
Guest User
Classic Room
Stayed in Sep 2022
Solo travelers
1 review
4.5/5
Great
Posted on Oct 24, 2022
This was my third stay at this hotel in each stay's was wonderful. Also the hotel is facilities is alway clean and ready with a smile to meet it guest. The staff is always wonderful courteous and very professional that’s why I return every year. I hope to see them next year thanks for a enjoyable trip. Mrs. G.
Guest User
Classic Room
Stayed in Apr 2022
Couples
1 review
4.5/5
Great
Posted on May 30, 2022
The hotel is very beautiful, the location was good, the service was good, everyone is really nice and want to help, especially the bell boy- will! He was so nice and charming!
ming
Classic Triple Room
Stayed in Jun 2024
Family
5 review
3.0/5
Posted on Jul 28, 2024
The hotel is a bit old and the price/performance ratio is not high
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Gökhan Özbek
Classic Quadruple Room
Stayed in Jun 2024
Family
11 review
3.0/5
Posted on Jul 6, 2024
Location was good 17 min to Trevi Fountain 30 min walking to Collesuem , after that Vatican museum takes 30 min with taxi and around 20 Euro, location was quite good.
No water , no cattle in the room , no tissue , very old furniture first night stay was good but 2nd night next room all voices was in our room. I couldnt sleep 1 hour
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TheHolyBeever
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 2, 2024
After reading some of the reviews I was concerned I had booked a lemon. Well absolutely wrong really nice hotel. Yes it is quirky with the paints and decor but it's miles better than a Holiday Inn in England. Staff were great and helpful, breakfast was fine yes if you wanted certain eggs there was charge but plenty of options that did not cost. I would quite happily stay here again.
Response from Property: Thank you for your wonderful review! We’re so glad to hear that you enjoyed your stay and that the hotel exceeded your expectations. We love our quirky decor, and it’s great to know it added to your experience rather than being a concern! It’s also fantastic to hear that our staff were helpful and that you enjoyed the breakfast options. We’d be thrilled to welcome you back anytime—thanks again for choosing us! - Customer Service Staff at Romanico Palace
at0m1cb10nde
Stayed in Nov 2024
Couples
4.0/5
Very Good
Posted on Dec 1, 2024
Rustic but beautiful hotel. Customer service is amazing, the staff here are very friendly and go out of their way to help. Our room was beautiful and very clean and comfortable. I would recommend taking an extra towel if you need one for your hair as you only get a large towel and the others are like tea towels. The hotel is in a quiet area away from tourist crowds but walking distance to Trevi Fountain, Hard Rock Cafe, Fountain de Tritone and there's a big park Villa Borghese just behind the hotel. We were recommended a couple of restaurants and chose San Marco just 2 minutes walk away which was also quiet. There's a corner shop opposite selling fruit, drinks (also alcohol), crisps and sweets and also an open bus tour ticket booth. We had breakfast on the seventh floor, which was a beautiful room with an amazing view of the city. Food was amazing.
Response from Property: Thank you so much for your review! We’re thrilled to hear that you enjoyed the hotel, our peaceful yet central location, and the friendly service from our staff. We're also glad that you liked your room and the breakfast, especially the amazing view from the terrace. We hope to welcome you back soon! - Customer Service Staff at Romanico Palace
donalda903
Stayed in Oct 2024
Couples
2.0/5
Posted on Nov 9, 2024
Booked this for our 10 year anniversary and we were disappointed. The hotel itself looked great. The staff were friendly, efficient, knowledgeable and professional. The rooftop bar was an added bonus, the limoncello spritz was excellent, it's in a great location. That's the pros. Cons - the room smelled of damp, quite badly, the showerhead was broke, the shower leaked, the electric socket fitting in the bathroom was nearly completely off and a hazard, there was a generator right outside our window running constantly, meaning we couldn't open the window at night, no iron available, 45euro per person for 3 hrs in the spa is quite frankly scandalous. Not exactly a luxury spa hotel but a reasonable place to stay if advertised and priced correctly.
Response from Property: Dear Guest, Thank you for your feedback. We’re sorry to hear that your stay didn’t meet expectations, especially for such a special occasion. We appreciate your positive comments about our location, staff, and rooftop bar. We’ve noted the issues you raised and will address them promptly to improve our facilities and services. We hope to welcome you back in the future for a more comfortable stay. Kind regards, Customer Support Team at Romanico Palace
Tracy H
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Nov 7, 2024
The Staff from the bell boys to Janina and all the reception staff were so helpful , friendly and so much fun to deal with . They truly went above and beyond with any help we asked for. Up on the top level (with the panoramic view. The breakfast ,dinner and music ..where all the staff joined in . It felt like one big happy family working there. Rooms were quaint, beds comfortable .Location was wonderful for all attractions, shopping (oh did I say shopping lol) and resturants. safe for walking around . I cannot say more. Im returning for business next year and look forward to staying there again. We three ladies miss your smiling faces. Thank you all sooo much ...you made Rome so happy to be staying at the Romanico Palace . XO Tracy, Val and Val
Response from Property: Dear Tracy, Val, and Val, Thank you so much for your kind words! We’re thrilled to hear that you had such a wonderful time with us and that our team made you feel so welcome. It’s great to know you enjoyed the views, breakfast, and our central location. We can’t wait to welcome you back next year for your business trip. Looking forward to seeing you all again! Warm regards, Customer Support Team at Romanico Palace
AJL8247
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 27, 2024
Lovely hotel with very friendly staff. Ideal location, close enough to walk to all the local attractions but far enough away from all the hustle and bustle. Would highly recommend staying here. The rooms are quirky in terms of decoration but that’s part of what makes this hotel. Rooms were clean and spacious. Staff could not do enough for you, we brought the wrong key for our padlock and needed help to get it off, this was not a problem and it was soon bolt cut off! It was our second visit to this hotel and we received a lovely complimentary bottle of fizz in our room on our arrival.
Response from Property: We are glad you came back to stay with us again, it means we left you with good memories the first time and it is a source of pride for us. Thank you for your kind words, we hope to see you again. Sincerely, Staff
Elisabeth Ellen M
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 3, 2024
Absolutely fabulous hotel. I loved the location just outside the town centre but a ten minute walk in or a taxi cost around 10 euros to most attractions. A short walk on your doorstep to bus services and metro link in the near by square. Breakfast was lovely. The staff were always helpful. Beds were made daily . Clean towels and toiletries. Air con was very good .We upgraded and had a balcony that looked onto the street. Plenty of little shops , restaurants and we found a lovely cafe which served coffees drinks snacks and meals at extremely good prices.I can not wait to return!!
Response from Property: This is what's called a "perfect score" - thank you very much for this overwhelming positively review and we hope to get the chance to see you here again one day so that we can also share with you the same warmth you reserved us. Good luck with everything and thank you again. The Staff
Katie T
Stayed in Aug 2024
Couples
3.0/5
Posted on Sep 15, 2024
Overall a good experience, the room was clean and comfortable and the staff were very friendly and helpful. However it was lacking in basic facilities (had cups in the room but no tea or coffee, tv had Netflix but did not work and no iron). The spa is offered for an extra €45 per person but would not recommend! We were not allowed into the pool area we were shown and the only other things offered were a shower, cold steam room and disappointing sauna. Also not very relaxing as we were being watched on cameras and there was a member of staff looking through the glass door with a phone out then walked away when he saw us. Very strange and uncomfortable. Overall would recommend for cleanliness and helpfulness of staff, however the lack of facilities is an issue for the price.
Response from Property: Hello and thank you for leaving overall a good review. Just wanted to point out that the cameras are there for security reason and the staff members are also asked to pass by once in a while to check if everything's going well and in case clean up towels and leftovers on the ground when guests are using it. Sorry if that make you feel uncomfortable but security and safety is top priority. Thanks again and wish you the best. Staff
Jeebop73
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 2, 2024
We stayed here last week for 4 days and it’s a great hotel. The location is good as we enjoy walks so it’s 20 minutes to the Spanish steps, Trevi fountain then nice walks to all the amazing places Rome has to offer. The 24hour kiosk outside is perfect, although not owned by the hotel. We will definitely be back here.
Response from Property: Thank you Jeebop73 for dropping a perfect score here! If you ever plan to come back visiting we will even take greater care of you. Kind Regards, Staff
178vickif
Stayed in Jul 2024
Couples
4.0/5
Very Good
Posted on Aug 22, 2024
This hotel was charming and close enough to walk to some attractions. The room was lovely, clean and bed comfortable. We had a spa room with an Italian spa. There was no face washer or hair conditioner but there were bidet towels. It must be an Italian thing as we found neither of these in any of the hotels we stayed at. There was no ironing board or iron in the room which meant to you had send out washing. Suggest taking a travel line and underwear hanger. Rooftop bar had great views and was a great place for late afternoon drinks. The hotel does not offer dinner facilities. Overall a great stay.
6/9
Response from Property: Thank you Vicky from everyone working here at Romanico Palace and spending your vacations here with us. Wish you good luck with everything :) Take care, staff
Tracy Ann G
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Aug 20, 2024
I travelled here in August and the hotel is a great location. Air conditioning is really powerful and easy to use! A must for Rome in August! Just up the road from the Barberini Square and Spanish steps. Most places are within walking distance. Free maps at reception with tourist spots marked. But it’s far enough away that it’s quiet at night. Some of the hotels closer to the centre looked really noisy as there are bars and cafes outside, this hotel is not. Reception staff are so helpful and show you where to go. There are a few restaurants nearby which you can walk to safely at night. Komi sushi and La Lampada are both really good. Come il latte 24 Via Silvio Spavente is an amazing ice cream shop which is located really close. It’s in the top 10 in Rome. Reasonably priced, try it out . The room is good sized and very clean, not luxurious but not bad either. Bathroom is clean and good sized. There’s a large day bed which can be made up for a child. Breakfast is on the 7th floor and is great. All the usual continental options and cereal tea, coffee, juice (weirdly prune and pear but no orange?) also toast and scrambled eggs and bacon. Also you can order waffles and omelettes although there is a charge for these. The views over Rome are brilliant to see in the morning. It’s not too hot. In the lobby is a bar where hot and cold drinks and alcohol and a few sandwich and salad options. There is a roof top bar open from 5pm which is lovely, cocktails are pricey though. Its pseudo antique but not old or run down. It’s quaint and bijou. This is not a luxury hotel. It’s 4 star so it’s reasonably priced and I think really really good value for money. But it’s got everything you need for a really good hotel in Rome. The staff cannot be faulted, reception staff are particularly lovely. Great English speakers and so so helpful, smartly dressed and professional. I can’t fault this hotel, we had a wonderful holiday and the hotel was ideally placed for us. We walked down the hill to all the attractions in the morning and got taxis back. Although the hop on hop off buses stop just down the street and it’s also on a bus route. We didn’t try the metro. So all in all a great place to stay in a brilliant location.
Response from Property: Well what else could we had? A perfection review from a perfect guest! Thank you for spending your time with us and sharing these good impressions with everyone here ;) Hope to see you back in Rome one day, take care! Staff