Courtyard Detroit Metro Airport Romulus Reviews

Very good hotel, very close to the airport, the hotel has a shuttle bus, every half an hour, you need to book with the front desk in advance

The hotel ran out of water at night... I slept all night and ran out of water, and I just broke down. I didn't know when the water would come to the front desk🤷‍♀️

Very good, very good, I often stay at this hotel, and the service, accommodation and meals are also very delicious. Now I only choose this hotel when I live here, and my colleagues are also together. good

Good location, close to the airport, suitable for transit accommodation, convenient parking, complete facilities, as always, Courtyard style, good value for money, worth recommending, North American travel is suitable for family living

Very good and convenient

Easy to shop and cook

Need coffee stirrers in the packages . A mirror in the main room would make it easier for 2 people to get ready .

Beds were very uncomfortable. Got locked out of room . Cards didn’t work and even front desk couldn’t open it had to call someone to fix it. Manager was wonderful front desk not so friendly

Room was renovated and clean. However, staff were not much motivated to assist in checking in and out. They had no cleaned room to offer except a handicapped room.

The hotel itself was great, however the front desk staff complete opposite. I waited for a shuttle from the airport to the hotel for 1 hour. Every time I called I was told “I don’t know where the driver is.” After I was told he was going to be there every 30 minutes. When he did show up, he took a whole shuttle full of flight attendants after they were only there for minutes. I was told I have to continue to wait and that he would have to return. It was very frustrating after traveling and it being cold and dark.

It is a convenient location, near DTW, next to a bunch of other hotels. It is a choice for many flight attendants. I can hear their voices through the door. People are wonderful in general. They gave me a personal hard time perhaps due to miscommunication, though. I checked in with the knowledge that my room comes with a breakfast for which I thought I paid for, according to the lady who checked me in. But apparently I remembered wrong, according to another lady who checked me out. The lady who took my order at the bistro bar must had a rough morning, as if I was not worth of her time. She was fine a minute ago with another guy. Nevertheless, there goes another 20 dollars for a light breakfast. I can sympathize all these, but I will probably not return for another night.

This is a very good hotel. You can relax and be safe. Easy to go to the airport and with a good transportation and on time. The personnel are very supportive to the customers.

Very easy checkin, rooms spacious and clean. Unfortunately they advertise a small bar and restaurant, but they were closed on Monday Jan 1. I got the impression it is hit or miss that they will be open. We walked next door to the Marriott. Excellent food and service. Would be hard to walk there if we had had snow.

Stayed 1 night behind an early flight. Very happy with room. Shuttle was on time and great.