H?Tel-Restaurant les Deux Frères Reviews
H?Tel-Restaurant les Deux Frères
1 Pl. des 2 Frères, Roquebrune-Cap-Martin, FranceView Hotel Details
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H?Tel-Restaurant les Deux Frères Guest Reviews
3.6/5
13 review
Verified reviewsLocation3.6
Amenities3.6
Service3.6
Cleanliness3.6
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All Reviews(13)
Positive reviews(1)
Reviews with photos/video(2)
Negative reviews(12)
Guest User
Stayed in Aug 2023
Couples
0 review
Posted on Aug 17, 2023
DO NOT BOOK-We had booked with *********** On arrival, NO ONE was there. Nobody picked up the phone either. The door is locked. Locals came to tell us the hotel has been shut for 4 months. There is a « Vente de fonds de commerce « FOR SALE sign stuck on the window. DO NOT BOOK-
Guest User
Stayed in Apr 2023
Business travelers
0 review
Posted on Apr 27, 2023
We made a reservation on *********** We turned up late at night to find the place has been closed for some time. Business owners opposite said it has been closed for a while. Do not make a reservation at this place. Luckily *********** will reimburse our expenses
Guest User
Stayed in Jan 2023
Friends
0 review
Posted on Jan 31, 2023
We dined at Les Deux Freres recently. We have been regular clients of the restaurant pre Covid for years and always enjoyed the welcome and the quality of the service delivered by Willem and his team. We had a booking for 4 and when we arrived, the table was only set for 3. We asked for bread and were given butter that sat on the table for 20 mins and got the bread way later. We chose a wine from the menu only to be told by the manager that the wine was not stocked anymore as he prefers to source his own wine. Why not but why list the other wine on the menu?! The menu was quite strange considering the restaurant is in the heart of the Cote d’Azur! Why serve lychees and coco milk instead of focusing on French classics. This would make a lot more sense. The beef was chewy, need I go on? All in all, we sorely missed Willem and his impeccable client service and fine food.
Response from Property: I don t understand why you are so disappointing by the suggestion, this dish is to do something different and if you don t agree with it you have different dish with local and fresh products.anyway we accept your notice and understand that you are good willem s friends and that explain your notice
L4237JIelizabethw
Stayed in Aug 2022
Couples
Outstanding
Posted on Aug 1, 2022
We stayed in the Hotel 2 freres in Roquebrunne, in the mountain, that is a very nice village with the marvelous view of Monaco. The hotel does not have good maintenance and the room in very small, so I recommend that you visit the village but stay elsewhere. The restaurant Rampoldi with 1 Michelin star if the chef Salvatore in Monaco is fantastic! I also recommend the Picasso Museum in Antibes. It was a wonderful trip!
Guest User
Stayed in Jul 2022
Other
0 review
Posted on Jul 28, 2022
Restaurant is very limited, tries to be super fancy, takes the expensive part of fancy, and forgets they should make above average food mildly warm piece of overpriced, small fish Cooked a piece of beef well done (isnt that a crime in France?) incredibly basic salad The view is great, the service is average, but the food and prices, man, dont go to this place!
Guest User
Stayed in Apr 2022
Family
0 review
Posted on Apr 29, 2022
Extremely patronising, arrogant, and not helpful manager. The room was as stinky as a drain and he had the brilliant idea of spraying chemical stuff to cover the smell. That caused eye and throat irritation. He was not client oriented at all. The most miserable hotel experience ever in 25 years of travelling around world.
Guest User
Stayed in Jan 2023
Friends
0 review
Posted on Jan 31, 2023
Passing through an idyllic place… but unfortunately very disappointed by the welcome which was cold and overrated, tasteless food and exorbitant price. What a shame to have such a beautiful site and such mediocre representatives... I strongly advise against it.
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Guest User
Stayed in Jan 2023
Couples
0 review
Posted on Jan 31, 2023
Avoid if you don't want to shed your money for frozen vegetables and cooking you can do at home. The chef has changed but not the prices. The manager boasts of local products, it would be better not to say anything. It is very unpleasant to lie to locals who can find out about the goods delivered.
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Guest User
Stayed in Jan 2023
Family
0 review
Posted on Jan 31, 2023
Total disappoin**ent. Yet another director with yet another chef since the end of 2021. What can I say .. vegetables not fresh at all. Veal tagliatta made in pieces. Prawns instead of prawns. Burger at 35€ nothing impressive the price is not justified. For the price, you really feel like you've been ripped off. What a shame with such a beautiful view. To be strongly discouraged.
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Guest User
Stayed in Jan 2023
Other
0 review
Posted on Jan 31, 2023
The location of the hotel with a view of Roquebrune Cap Martin and Monaco is breathtaking. Small but clean room. Unfortunately its manager is not up to the task of such a place. Expeditious welcome by denigrating his colleague opposite, sloppy outfit, no information on the surroundings, place to visit... No reception, ghost hotel empty of staff evening and night. Although breakfasts are scheduled from 8 a.m., you must call the manager to come and prepare them (1/2 hour wait). In addition, the price is way too high for the quality and quantity. While menu options are offered on their website, dishes are only served à la carte😠 Finally a hotel to avoid. PS: Thanks to the young waitress who was perfect😀
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Response from Property: Madam, allow me to answer you. Arriving 1 hour late (scheduled for 4 p.m., arriving around 5:30 p.m. without warning of your delay...!!), I presented myself as is (after a run) so as not to keep you waiting, and What's more, you still haven't responded to my polite request... Which is in itself a lack of politeness, if I may allow myself to point out to you. For breakfast, during the presentation of the room I asked you the question about the time at which you would like to have lunch while pointing out that at this time of the year we are short staffed, given that you never answered the question, I warned you that breakfast was from 8:30 a.m. to 10:30 a.m. MAXIMUM. Showing up around 8:15 a.m./8:20 a.m., You had your lunch at the time stipulated the day before... On the other hand, as my morning team and I said hello to you, we had no response from you... Come now to menu on the site. I pointed out to you that there was a problem because there are the same options for starters and main courses and we served you the menus at €42 indicated on our menus that you had in your possession.. . Unfortunately the dessert does not suit you, you want to change the dessert while informing you that there was a supplement... unfortunately it was not to your taste (the supplement..!!!) For the empty hotel day and night we are not a hotel listed with "star" however if you want a certain service day and night I think you are in the wrong place and I inform you that the rates are not the same ( at 140€ per night... much higher.) and A menu at 42€ YOU WILL NOT FIND this kind of prestige!!! And I am not denigrating any colleague, dear madam, I inform my customers that we offer different dishes and cooking services that are all simply different. Everyone has their own analysis!!! I would like to point out to you that politeness can no longer be learned at a certain age..!! I thank you for your visit, I wish you a wonderful evening and if you ever find the joy of living and the principles of life with politeness, I will be delighted to welcome you very much.
Guest User
Stayed in Dec 2021
Couples
0 review
Posted on Dec 1, 2021
Don't be fooled by the acceptable location. Let's start from the fact that being Italian you can't speak French to me as if I were De Gaulle, but that's the least of it. As soon as we arrived my girlfriend and I were ushered to the table by the manager after. not even two minutes he served us a starter taken from a tray in view of the entrance (who knows how long they had been there) of fried ravioli that had very little ravioli. I asked for wine by the glass, the waitress who didn't even smile with her eyes brought us the two glasses without telling us the name of the wine. Good wine I don't know. The menu was messy and confusing, but not like the manager or chef. We get to the appetizers I ordered the multicolored instalata with duck ham, that is a normal and banal salad with three pieces of ham, my girlfriend ordered a tomato stuffed with mozzarella, with crumble that looked like wet flour. The second was ox meat with its good gravy, it's a shame I didn't understand the innkeeper's explanation about the sauce and the preparation, he didn't seem concerned about our faces unrelated to his native language. The cheese platter consisted of a taste of only three types with two slices of each type, I thought it was an asiette du fromage not a three cheese binge, €15 for this indecorous dish. When it was time to pay, since they didn't even ask us if we wanted dessert, we got up and went towards the cashier. The manager was having lunch at the most beautiful table in the restaurant with a blonde lady, at the till so we didn't find anyone other than the cook who looked at us with distrust and indifference, a character arrived who in his accounting incapacity had to call the "poor" manager who had to interrupting his lunch during service hours, with a completely inhospitable expression he made us pay and greeted us with a surly merçi. We left with the knowledge that we had taken the wrong place and paid too much. Don't be fooled by the location. Uncaring staff towards foreigners.
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Guest User
Stayed in Nov 2021
Couples
0 review
Posted on Nov 18, 2021
I had booked an evening with my wife at the end of August. First of all, we are a very tolerant couple for many things, and tonight the server behaved haughtily towards us on several occasions. I longed to leave, imagine. Good food but very expensive. At that price we had a meal at the golden goat for 20€ more, day and night.
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Guest User
Stayed in Aug 2023
Other
0 review
Posted on Aug 19, 2023
eravamo già stati 2 volte in questo hotel negli anni passati e mi ero trovata bene, a luglio ho fatto una prenotazione per la notte tra il 17 ed il 18 agosto, e con grande rammarico, una volta arrivati all'hotel, abbiamo scoperto che era chiuso . Leggo ora un'altra recensione fatta ad aprile dove c'è scritto che l'hotel era già chiuso e mi domando, perchè vengono accettate prenotazioni on line con tanto di email di conferma come risposta? delusione totale e per fortuna con booking ho trovato un hotel con una camera disponibile a 10 km
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