Hotels Near Serena Beach in Roquetas de Mar

Avoid if you are not multi cultural, going out of this hotel for anything is like being in a zombie apocalypse where nobody likes you or speaks English... In house is better but you are outcast by rude bar staff and Spanish entertainment all day. Entertainers do try but find comfort in there own and move on quickly. We were all inclusive (so we thought) 11am til 11pm is not all inclusive in my book, not being able to even get a coffee or cold drink before 11 is unacceptable, never experienced that all inclusive ever and Jet2 do not make this clear when booking. No drinks machines to even buy anything either, get some bottles of water and keep in fridge is my tip Bar Staff are rude and the quing is horrendous, with only 2 staff working i felt it a stalling tactic. Every drink have 4 large pieces of ice, another money saving tip from management? Ask for no ice and they look you up and down... Won't serve drinks in big containers, only small so you end up having 2 which leads to extra litter and over run bins around the pool. Why you can't vend cold drinks yourself would cure the waiting times... this is only available in the restaurant and not poolside, why? Main pool is dirty, maintenance spotted jet washing into pool and I didn't see anyone testing the very murky water prior to opening which is possibly why my family had a serious sickness bug which was very unpleasant and so did many guests we spoke to when leaving. Ive rated this hotel at 3 star as i feel 4 star this is not Dated in places although eating area is newly refurbished and our room to, beds were comfy TBF I would recommend upgrading room as the standard does not keep children in a separate room and therefore everyone is together in the room, 2 children sharing a double bed. Air con is very poor and integrated (not a spearate unit you can control) so you can't control it at all. Keep door shut, curtains closed and lights off all day is the best solution to keeping room cold, this needs doing all day and whilst sleeping - very uncomfortable Food OK, not much variety at tea time. Breakfast was best 👌 Be careful with the dodgy Spanish man in the arcade who likes to refuse prizes to your children as ”they have won enough” bearing in mind we probably spent 50 euro a day in there. When confronted... the kids got their prizes - very dodgy Slides were good, the beach and sea I wished we would have gone on more what put me off was you had to pay extra for sun beds (5 euro each), the breeze was nicer on the beach, the poolside was like an oven and uncomfortable at times, extra sun umbrellas 16 euro to buy and they are needed as little shaded areas. 30+ degrees everyday, another money spinner for the hotel. If managed better this hotel could be so much better, maybe its the Spanish way? I won't be returning Cheap and Cheerful holiday all in all, you get what you pay for I guess. Wasn't bad but wasn't great

This was our first holiday with our 4 year old son. We looked at the reviews and noticed a few people mentioning that it was mostly Spanish holiday makers, that the staff seemed to focus on them and the English were left out. Well yes that statement is true it is, but it’s Spain what do you expect, we actually found the staff very friendly and spoke very good English, they included our son in most things, and where it was an activity that was complicated it didn’t seem to bother him that he couldn’t understand a word they said, as a matter of fact it was quite amusing watching three children of different nationality playing and talking to each other even though they didn’t have a scooby what the other was saying. The hotel itself was smart, and very clean, all staff went the extra mile to help. The food was delicious with a great variety for all tastes, even our son on his beige diet ate quite well. There were meat and fish options along with veg and salad, rice and pasta, and a selection of desserts including little tubs of ice cream. The pool area was really good and perfect for what we wanted, with different areas for different age groups, and conveniently if you have mixed ages it’s easy to position yourself to see both. The beach is nice but the water gets very deep very quickly, but little ones can still enjoy the water without getting out of their depth. It’s not really sand it’s more very tiny gravel, so depending on how you cope in bare feet, take something with you. Finally to the hotel manager, thank you for making our holiday such a special occasion, and thanks to the bar staff for putting up with my attempt at Spanish, they were very nice and friendly. Well deserved 5stars

There are only praises to say as opinions about this hotel, which is on the edge of the motorway.Rooms are new,the bed is enormously good as at home,certainly the decor is inexistent,the staff are laughing, The breakfast is in the average for the hotel category.Our GPS ,WAZE,GOOGLE ITINERAIRE did not indicate the way to follow then for future customers the hotel is at the exit 800 from the motorway in one direction or in the other.It is a good hotel To stay two or three nights. Thank you for reading.

Great location in the beach. Lots of nice restaurants and bars near by. Pleasant staff. Rooms needed to do what the did (a bed for the night) breakfast average. Was not there long enough to use the pool or the facilities. Would stay again as it’s a great base to travel to nearby areas. Almeria was about 20 mins in the car.

Being located at the prime location, this hotel offers easy access to shopping, downtown, and nearby monuments nearby. Enjoyed my 1 week stay at AC Hotel Almeria, Rooms are bit smaller yet, no compromise on comfort level. I enjoyed had a walk around the corner every evening, because everything is just few mins walking distance. I personally loved the town Almeria exploring maximum by walk and reaching locals, this hotel took care of my stay comfortable. There are some rooms were have to reach over stairs, which I had struggled during check-in & check-out carrying a heavy baggage. Perhaps, the hotel staff can consider allot rooms based on customers carrying a heavy luggage, it’s bit challenging to carry them over stairs (only specific rooms on each floor). Rest everything else worth a 4* rating!

Cleanliness: The room and the bathroom was spotless and very spacious for the price we pay. Can not fault it at all Location: The hotel is on a corner of roads. It wasn’t easy for us to spot the first time when your driving. You have to park and walk, and then you will see a sign for the hotel. There is no free street parking unless you park after 2030-0730, but during the day you will struggle. The hotel provides parking but for an additional fee. There is also a supermarket next door that serves cheap or reasonable shopping items which we used. Service: The staff were lovely during check in and check out. The hotel had its own restaurant and the staff over there were lovely. Amenities: The hotel has its own private swimming pool on the first floor. It’s not heated so we didn’t use it as the weather wasn’t warm either. The room had towels and toiletries provided including a hair dryer. There was running hot water. Downside: I couldn’t say anything bad for about the hotel. For the price we paid, we experienced only the best. The only issue we had was parking since we didn’t want to pay the additional fee but other than that, I couldn’t complain about the hotel at all