Lagoa Hotels with Airport pickup service

The scenery is good, a bit biased, eating is very inconvenient, the hotel restaurant is not bad. With the children to go, there is no extra bed, I received a breakfast fee of 12 euros, the facilities and breakfast of this five-star hotel is really flattering, the domestic three or four stars level, breakfast is too bad

It is the best hotel for the whole trip. The hotel staff are warm and the room is very clean. I stayed for three nights, and the new bedding was replaced every day. The room has a good view.

We stayed 5 nights in this hotel. Let's go one by one. Room: There was not exhaust system in the toilet. The smell of the sheets was awful since the very first day. The design was nice. Cleaning service was a joke... We had to ask up to three times for making up the room... Every day was a drama knowing when it was going to be done. Breakfast: A 5 star hotel does not deserve such a bad breakfast. Orange juice was not even fresh. Spanish Ham was awful(really low quality and bakery... just speechless) Restaurant: Extremely short variety of dishes. Again, not at expected level of 5 star hotel. Facilities: There were many rooms yet to be finished and not completely built. Surroundings are really ugly.... Additional comments: We saw many couples&families who had a booking in the frontdesk with no room available... Hotel was offering other room in other hotels at 17km!! We went to play to the pool (billiard) and there was a leakage on the ceiling... A new hotel with leakage??? Summarizing, the best of this hotel was the staff ...Poor them, trying to ”extinguish” all the fires caused by the hotel & hotel management. Specially front desk staff: Thx for doing your best! I provide 3/5 star coz I want to believe that they will fix all this issues in a short time and it will be good by then.

A truly wonderful hotel. With only 9 rooms, the staff focuses on making every guest experience exceptional. The location is great, central enough to explore the Island and come back too every day. While the view from, and upon exiting, your room will take your breath away every single time. All of the accommodations are top notch, the bed was supremely comfortable and even the linens and towels had a plush feeling. Breakfast options can be slightly redundant but the quality and freshness of the ingredients, along homemade jam and juice, as well as a flexibility to switch things up on the menu, more than make up for it. We the hotel restaurant is excellent for dinner as well. So much so that we ended up defaulting to it more than once during our stay. We also appreciated small details like the phone they provided upon check-in that followed us everywhere on the island for spur of the moment suggestions and reservations through the hotel! All in all, highly recommended, my wife and I know we’ll be back!

We stayed here for three nights in a two bedroom garden space. I would have to disagree with the reviewers who had complaints about the accommodations. We found the beds to be comfortable, pillows to be great and the space to work really well for a couple and one child. I could see if you shared the space with two couples, you may have issue that one bathroom only has a tub and no shower. One area they could improve is to offer more than two chairs on the deck given the space is two bedroom. The hot tub was nice. It is not super private with the next door neighbors but that wasn’t a big deal for us. I did have an issue one of the days when they were building a gazebo very close, banging for multiple hours. I brought this up to the front desk and we did not hear the noise again. The power went out during our stay which seemed to be unique. The restaurant handled it well when the power returned. The food was delicious in the restaurant for all meals. Make sure you notify the staff if you have a food restriction. I could see if you stayed here for a week, that you would want more options as lunch and dinner offerings overlap. There are some wonderful nearby restaurants. My main issue comes from having to reserve the gym space. I think they do this because there is a massage area in the space. Given the large property it seems they could move the massage area somewhere else as this set up left us with few options to utilize the gym. I would definitely stay here again!

This is a very nice hotel. Located in town close to shopping. Pool area is clean, pool bar is great. Valet parking at front door and out valet was great. A suggestion for those traveling at night from the US, because you arrive early in the morning book the room for the night before because check in time is 3:00 PM and because flights go out late afternoon they do not have the rooms cleaned and vacant for your early arrival. Our travel agent fell short on that note even though we asked numerous times if we would get an early check in.

This hotel needs to do better with the service quality (or lack of) that they provide. At the front desk, as an example, the receptionist got annoyed because we asked for a receipt when we checked out. The welcoming wasn't friendly either, including not wanting to recommend a place to have dinner. The rooms don't have lotion. To iron your clothes, you must go to a house keeping room, because they don't allow irons in the room. The breakfast stuff rarely cleans the plate out of your table, even tho it's a buffet. The hotel is clean, and it has great location.

Located in Vila Franca do Campo, Pestana Bahia Praia Nature & Beach Resort is by the ocean, within a 5-minute drive of Praia Lagoa do Fogo Trail and Nossa Senhora do Rosario Church. This beach hotel is 12.6 mi (20.3 km) from Ponta Delgada Harbour and 6.8 mi (11 km) from Portuguese Republic Square.Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a health club and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.Enjoy Portuguese cuisine at LUGAR DA PRAIA, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary self-serve breakfast is served daily from 7:30 AM to 10:30 AM.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.Make yourself at home in one of the 101 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones and blackout drapes/curtains, and housekeeping is provided daily.

I can imagine this hotel was once the height of sophistication! It’s old fashioned but beautiful and great value for Ponta Delgada. Great location however parking tricky (we found a spot nearby but the app wouldn’t download to pay for it so had to find change for machine, by which time got a fine - only 6 euros but needed paying by cash too!). There are quite a few drunk people hanging around in the park right outside- this is quite common in Sao Miguel. We had a family suite which was huge & very comfy with a bath. There were a few power cuts. The swimming pool is the best feature with gorgeous views. Breakfast is pretty good.

I stayed at Senhora for a week over my 30th birthday and absolutely loved it! The hotel is stunning, from the bar areas to the bedrooms to the spa. Most evenings we were given a small sweet treat or a candle with a note as a goodnight gesture, which was a beautiful touch! The reception staff were able to answer all of my questions and give advice on beach front restaurants, best beaches and places to park. The breakfast is very good and I love the option of ordering your eggs fresh instead of buffet style. We didn’t eat at Magma Restaurant however, ate at the rooftop restaurant, which was amazing and great service. The location is perfect as most people on the island have hired a car for transport. It’s about 8 minutes from Ponta Delgada and close to all the main roads to get around the island. You can also see the sea from the rooftop bar.