The staff here is amazing, they should get the recognition they deserve. The rest of the hotel needs help. They couldn’t find our reservation…blamed *******, but after all the other issues of actually getting into a room i’m inclined to think it was the hotel. The first room we went to the lock was dead so we could not enter. The second room smelled so much like smoke, but also belonged to another person. The third room was decent but they had to bring us more keys to actually get in. There were about 6 people up at the front desk needing keys because they couldn’t get in. With all this hassle I probably won’t stay here again.