Ross Township Hotels with Gym

There is a parking lot, on the side of the expressway, you have to travel at high speed.

The stay started out decent enough. Then, at night, we went to ask for towels, as our rooms did not have any. When we went to the front desk, there was a sign that stated “Out for 30 min - sorry for the inconvenience.” It left a phone # to call if anything was needed. We called the #, and the employee on the phone seemed confused and uninterested in helping us at all.Then he hung up. We walked around to ask for help, and finally a worker was walking around (I believe the worker that was on the phone). When we asked him for help, he didn’t even say anything, he just opened a closet up and handed us towels. The next morning I saw him, and asked to talk to him. He just stared at me, and slowly made his way over… clearly not wanting to talk to me. I told him I was disappointed with the situation, as we weren’t treated well. He said he was “sorry”, and that was all. To follow all of this, the heat in our room barely worked. I knew it wouldn’t be the best hotel, as it isn’t a pricey one, but they really need to work on their staff and how they interact with customers. The service was horrific.