Rodeway Inn Roswell

I like the room that we had.

Very nice staff

Not very friendly

This place was the worst place I've ever seen. It should be closed immediately

Not clean

The lady in the lobby (didn’t catch her name, sorry) was super sweet. She helped me out pretty quick after she was done on the phone and was extremely apologetic about the wait. They accept all dogs except pit bulls as well, so if you’re looking for a cheap ish place to stay for the night that allows pets, it’s a good. My only complaint is how thin the walls are. You can hear everything your neighbor is saying.

The best part was the staff - they were exceptionally helpful and welcoming. The room had ancient plumbing, no stopper for sink, slippery tub, strangest tv I’ve seen (never did find the volume control), ridiculous liquid soap, shampoo, gel dispensers (problem solved by buying bar of soap at Albertsons), wife got bitten numerous times by unidentified bug while sleeping. Finally, to cap it off they billed more than the ******* price (pending resolution with hotel).

I arrived there right before they closed the lobby and checked in. The front desk lady left before I went to my room or I would have turned right back around and gotten my money back. There were short, approximately 1 inch long black hairs in between the sheets on both of the queen beds in my room along with much longer black hair all over the rest of the room and bathroom. The bath tub was disgusting and obviously had not even been wiped out let alone sanitized. The pillow cases and sheets were all wrinkled up and the comforters on the beds were not tidy, like they had been slept in and half made by the previous guest or something. The mirrors look like they had been fogged up and wiped with a towel, all smeared and gross yellow drips going down them. Since it was so gross let’s just go ahead and inform everyone that they have not moved the furniture and dusted, swept or anything behind any of the furniture in quite some time. There was a dirty bowl in the dresser and a used dryer sheet in the night stand. There were poop marks in the toilet the curtains wouldn’t shut all the way due to broken and missing pieces of which I moved a couple hooks from the middle to the end so they would kind off block the stadium like lights that shine in the windows at night. THERE WAS NO SOAP IN THE SHOWER! (Of which I got charged for a “missing soap dispenser- $150 charge not once but two times on my credit card! One of the $150 charges got put on my credit card the day before I even checked out! Obviously they were already planning to pin me with the missing dispenser- they must have missed it when it actually happened, otherwise why would I have gotten charged for it the day before I even checked out???? ) The “lady” also accused me of stealing and yes she used those words- stealing her towels! I am livid. I went to Walmart and purchased sheets and cleaning supplies to make my room tidy. I always stay at this establishment when I visit Roswell. The courtyard is beautiful and they do have smoking rooms. Normally my room is clean and comfortable and I feel safe there. THAT- is why I stayed, just in case the RUDE lady that hung up on me after accusing me of being a thief does happen to read her reviews and see this because she didn’t give me a chance to tell her why I stayed after asking me why I would stay if my room were dirty. SO- there you go. You should have given me a moment to tell you on the phone, considering that I checked out before you opened, instead of informing you like this. Now everyone can see it. I am embarrassed to have to have put this on the internet. I loved your little place there and have stayed with you many many times in the past. NEVER EVER AGAIN. I will not give my money to someone as inconsiderate as you were. Thanks for starting 2024 out reminding me how people just really are all about themselves and don’t take time for others. Five minutes of your time would have kept me from posting this for the world to see. I could have and w

Gabriella, the check-in clerk, was fabulous. She was friendly, efficient, and businesslike. I hope you can keep her on staff for a very long time!