Best Western Plus Wausau-Rothschild Hotel

Very clean, nice pool, good breakfast

Quick, easy, friendly check in. Clean room. Yummy breakfast.

Staff was very helpful and the breakfast was AMAZING!! We were able to use the breakfast room to play board games while we waited for the pool to open so we wouldn’t wake the toddler from their nap. The heated pool was like bath water👍👍

Staff was very attentive and extremely polite. For example, my wife and I were waiting for the elevator, when my wife coughed a few times. The desk attendant (who was around the corner and 20 feet away) hurried over and asked my wife if she was ok and if some water would help her cough. Very attentive and very kind. Cleaning staff was also very friendly and very polite.

We had a nice stay here. Location was nice. Room was clean & comfortable. Pool area was nice. Temperature was comfortable for the pool & hot tub. Nice breakfast in the morning. Staff was friendly & helpful. Room was quiet. No noise issues. Bed was comfortable. I love the pillows. We had a king bed room. We had a nice kitchenette and a large refrigerator.

Staff was extremely friendly and helpful. The rooms were clean and spacious. Pool area was in great shape and hot tub was relaxing and hot. Will come back here when in the area.

I definitely would stay here again. The only thing was the chlorine level was high so we couldn’t stay in the pool as long we wanted.

I am writing this with a sense of disappointment and injustice having encountered an unexpected and, I believe, unwarranted charge during our recent visit to your establishment. On what was supposed to be a joyous occasion celebrating my child's 10th birthday, I was bemused to learn that an additional fee of $50 was applied simply because some family members enjoyed a brief use of the hotel pool—this, despite there being no clear indication that such charges would be imposed. One would reasonably assume that the amenities of a hotel, particularly the pool area, are included within the cost of the room unless it is explicitly stated otherwise. This presumption is based on customary industry practices observed in hotels nationwide, including waterparks like The Waters Resort and Waterpark, where charges are transparent and only applied per individual swimmer. This has never been disputed or challenged throughout numerous stays at varying accommodations undeniably because such transparency and trust form the cornerstone of guest relations. It is thus deeply unsettling when faced with a hidden cost which seems to disproportionately affect families such as mine. It's not opulent extravagance we seek but mere enjoyment of facilities we considered part of our package. It casts a shadow upon what was intended to be a festive family gathering. Moreover, when juxtaposed with clear communication regarding other policies such as your pet policy, one cannot help but feel aggrieved by the lack of consistency. Had this information been presented as clearly and readily available on our reservation or receipt—or even verbally communicated at check-in—we could have made an informed decision and possibly taken our celebrations elsewhere. The shock of this charge not only marred the experience we shared; it also placed unexpected strain on our finances, which is particularly poignant for families who budget precisely for such occasions. Charging for auxiliary family members who stopped by merely for dinner—and briefly at that—to use the swimming facility seems rather disproportionate and appears as an indiscriminate attempt to increase revenue without proper justification or guest consent. In fairness, it should be acknowledged that Dottie at the front desk exhibited commendable professionalism, and the quality of the room met our satisfaction. However, even stellar hospitality cannot compensate for inherent policy oversights which lead to customer dissatisfaction. Therefore, I urge you to review this charge policy regarding guest swimming access with urgency and transparency. It is paramount for guests to feel informed and valued—not penalized for unexpressed terms. At its heart, hospitality revolves around crafting memorable experiences rooted in comfort and trust—not discontent over hidden fees. As such correction measures and transparency regarding additional charges must be implemented with immediate effect to restore confidence among your guests and secu

I stayed here because of the weather we were having and i didn't want to risks driving home after work 35 miles away. I just picked the mid-priced hotel closest to my work. (6 in the immediate area) i was quite surprised how nice it is. King room, mini kitchen, breakfast was very good with a large variety of choises. Very clean from what i can see. Has pool and spa didn't get to use it but went al felt water...warm! We do a girls weeked every winter and woud definitely come here. Its only a 30 minute drive...when the roads are good.